Forrester Research - How Kelly Services Implemented Onboarding to Retain Quality Workers

October 2009

In this whitepaper discover how the launch of a formalized onboarding process for Kelly Services resulted in 300% increases in revenue and gross profits, while lowering turnover dramatically. Ultimately, newly trained employees felt more confident and aware beginning their new roles than previously non-trained employees and begin to contribute to the bottom line immediately. By Claire Schooley, with Connie Moore and Ralph Vitti. 6 Pages.