Knowledge Management

Much of the real knowledge and learning within any organization is conducted on-the-job and through sharing information informally with fellow workers.  This tacit organizational knowledge is priceless, but often lost because it is so often perplexingly difficult to capture.

As a supplement to Cornerstone Learning, clients can take advantage of the built-in and innovative Knowledge Bank for the exchange of tacit employee knowledge within the organization.

The Knowledge Bank allows users to post discussions, query internal subject matter experts, review proprietary documentation, and consult online resources.  Administrators determine topics and moderate discussions. 

As with all features of Cornerstone, clients can narrowly define access roles and read-write capabilities.  Clients can create public or private folders to house on-going departmental discussions, best-practices share, and key documents (white papers, presentations, online resources). Organizing company information in an accessible central location minimizes communication gaps that often exist between divisions, position levels or regions.