Transcripts from the video, "Cornerstone Supports Our Success"

Matthew Pla: Cornerstone's very active in helping their customers. They provide multiple means of finding the information that you need and making sure that you're successful when you're trying to launch a product. Not only do you have a customer care that you call, pretty much 24/7--we're on the Eastern Time Zone, so we call them just about whenever we want--but you also have your account manager and anybody else you can pretty much just contact. They're willing to find out what's going on, how they can help you, where the issue is, or how we can make this better for you. I haven't seen a problem where we haven't got some reaction or where we've had problems getting something addressed or corrected. In terms of them being responsive, it's a very effective service that allows us to keep moving on and we don't get caught up on some of the details when we're trying to develop and launch on different pieces within the system.