International hotel and leisure giant to use Cornerstone Learning for training and developing its employees around the world
Santa Monica, Calif., October 29, 2008 – Cornerstone OnDemand Inc., a leader in on-demand, integrated talent management software and services, today announced that Starwood Hotels & Resorts Worldwide Inc. (NYSE: HOT), one of the world’s largest hotel and leisure companies, will use Cornerstone’s learning and development platform, Cornerstone Learning, to train and develop its employees around the globe. Starwood owns and manages 900 properties in more than 100 countries under internationally renowned brands such as W®, Westin®, Le Meridien®, Sheraton® and St. Regis®, among others. The initial launch of Cornerstone Learning will include 75,000 users, representing nearly half of the company’s 155,000 global employee base.
Starwood’s dedication to meeting and exceeding the expectations of its customers has earned superior ratings from hotel guests and industry trades. To maintain its high quality standards, the company not only counts “knowledge and growth through learning” among its core values, it also is committed to increasing operational efficiencies through the use of technology. After encountering issues with its on-premise learning management system (LMS), Starwood’s learning and development team sought a more flexible, scalable and user-friendly solution for training and developing its talent.
“As an international organization, employee learning initiatives are essential to helping Starwood maintain consistency in service and guest experience at all of our properties,” said Allison Barber, Vice President of Talent Management for Starwood Hotels & Resorts Worldwide Inc. “By using Cornerstone, we are able be more strategic in configuring our learning management system to support our overall business goals and create efficiencies within the organization. The blend of different course styles, as well as the on-demand access, also allows us to target learners more specifically versus taking a one-size-fits-all approach.”
Cornerstone offers a true Software-as-a-Service (SaaS) on-demand solution, making it a faster and more efficient way for Starwood to deploy, manage and maintain its LMS system. It also means the company won’t have to deal with the hassles of version upgrades, maintenance and hardware/IT costs.
“We are thrilled to add an impressive organization such as Starwood Hotels & Resorts to our expanding list of global clients,” said Adam Miller, President and CEO of Cornerstone OnDemand. “Learning and development programs are essential in helping companies in the service industry maintain brand consistency and customer loyalty. And by taking advantage of Cornerstone’s SaaS delivery model, Starwood will be able to roll out its new LMS system in a matter of weeks instead of months and see a more immediate impact on its business.”
One of the platforms of Cornerstone’s integrated talent management offering, Cornerstone Learning allows organizations to strategically and cost-effectively create, manage and deliver personalized training and development activities that bring together targeted, fully blended learning programs for all employees. Organizations can take advantage of different training formats that best meet their needs, such as e-learning, virtual class rooms, instructor-led training and learning content management systems (LCMS). Cornerstone distributes more than 30,000 online courses in 19 different languages.
Cornerstone recently was positioned in the “Leaders” Quadrant of the Gartner Magic Quadrant for Corporate Learning Systems (CLS) report (June 2008), which positions vendors according to their ability to execute and their completeness of vision.