How to Clear Cookies and Cache

How to Clear Cookies and Cache

A. If you are using Firefox or Chrome as your web browser, please see below:

  • Open Chrome or Firefox and press Control + Shift + Delete
  • In Chrome, select "Cookies and other site and plug-in data" and "Cached images and files" only and choose "From the Beginning of Time. Then click "Clear Browsing History"
  • In Firefox, select "Cookies" and "Cache" only. Then click "Clear Now"
  • Restart your browser

B. If you are using Internet Explorer as your web browser, clear your cookies and cache using the following method:

  • Open Internet Explorer and press Control + Shift + Delete to open the 'Internet Options'
  • Remove the tickbox from "Preserve Favorites website data" (if listed and ticked) and place a tick in the boxes that are titled "Temporary Internet Files" and "Cookies and website data"
  • Click "Delete"

Now go to the login page again and attempt to login. The URL is: https://csb.csod.com/