Webinar on-demand

Credit unions meet crisis: How to engage employees and members during crisis

The impact of COVID-19 has meant countless small & medium businesses are turning to their financial services providers for financial support and guidance during this time of crisis. Your members need you now more than ever. How are you ensuring your employees are ready to help with the proper skills and leadership training? Join Mike Bollinger, Cornerstone's VP of strategic initiatives, and an impressive panel of HR leaders to learn how to leverage talent management solutions to develop and engage your employees to better serve your members at this critical time. Join the panel discussion to learn: - Best practices for communicating with and preparing employees for COVID-19 - The role of skills & leadership training in todays landscape - How to manage a remote workforce and safely transition back to work - How to develop, engage, and retain employees in times of crisis and beyond - How learning & development initiatives impact membership growth and success.

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Thriving beyond COVID-19 with transformation and adaptability: Financial Services

eBook

Thriving beyond COVID-19 with transformation and adaptability: Financial Services

Your customers need you now, more than ever. In order to help your customers when they need it most, your financial services business must quickly adapt to digital transformation without disrupting the ability to meet their immediate and often urgent needs. Many old processes that involved retail or in-person business must transform to a digital interface while maintaining high levels of customer service. We know this crisis has likely forced you to make some changes, but is your business truly adapting to thrive? Are you able to make change and transform at scale for a future that may never go back to “normal”? This guidebook will do a deep dive on the challenges the financial sector is facing and explore how a focus on employee experience— comprised of engagement, productivity, and compliance efforts– can support your customers, while quickly adapting your culture and operations to a digitally transformed organization.

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