Small companies often come to the conclusion that it's time to hire HR when the hiring process becomes burdensome. It makes sense—the hiring process is time consuming, loaded with administrative and compliance tasks and no one wants to make a costly mistake in hiring the wrong person. The clear solution is to bring in an HR manager, right?
Yes...and no. Hiring is a great place for HR to start: The new HR manager has to quickly learn the business, build relationships with managers and establish a process that meets both the compliance and the talent needs of the organization. And managers gain a partner in seeking, selecting and onboarding talent.
It is important, though, for a new HR manager not to get so focused on administration and compliance, that they neglect placing themselves in the strategic partnership of selecting talent.
Let's start it off right, and define how HR can take the lead in defining the partnership and in adding real value to the hiring process.
1) Start With Education
Chances are hiring managers realize that there are compliance and regulatory constraints in hiring employees, which is part of the rationale for bringing in HR. But chances are also good that the hiring managers don't really understand what needs to happen and more importantly, why.
This is the perfect opportunity for a new HR function to frame the "why" not as "we have to," but as "this is the business reason for creating the process in this way" and for engaging hiring managers in designing the process.
This is also the time to make sure that the leadership team realizes that responsibility for the ultimate design of the process belongs to them. Each step is, in reality, a choice that leadership must make and they need HR's help to clearly understand the consequences of each choice.
2) Ask Leadership to Define Strategic Workforce Goals
Ask the leadership team to define the workforce they believe will propel the organization's growth (we'll assume here that growth is a strategic goal). Push them to talk about the behaviors that will create a highly productive workforce, and the behaviors of leadership that will shape performance.
As an example, get them thinking about the importance of working across business functions. In other words, is it okay that employees work within their silo, or should they know and understand the bigger picture? If the bigger picture is their choice, that may point to a hiring process that involves a cross-functional team.
3) Engage Leaders in Designing the Hiring Process
With this dialogue, you have created a link between the business and the behaviors of employees and leaders. This will serve as a strong foundation for engaging leaders in designing the hiring process.
For example, let's say your initial dialogue resulted in agreement that the workforce must be capable of working across all areas of the organization, but managers don't want involvement from others in the hiring process. You can help them understand that unilateral hiring decisions by one manager may not result in the cross-functional teams that they are looking to build.
4) Link decisions to a Business Reason
You will be well served to start teaching your operational leaders right; that they are responsible for the people and performance of the business. You are there to help and guide.
If you educate them well, and provide concrete consequences of any decisions they may make, chances are good that they will make the right decisions. But, even if they don't, they will own the decision, and you can hold them accountable to their own decision.
Photo: Creative Commons
Want to keep learning? Explore our products, customer stories, and the latest industry insights.
직원이 최상의 성과를 낼 수 있도록 유도
조직에서 가장 중요한 KPI를 직원들이 목표로 삼도록 만드는 것은 어렵습니다. 하지만 적합한 성과 관리 소프트웨어가 있다면 조직의 성공 기준을 명확히 세워 직원들에게 공동의 미션으로 제시하여 협조를 이끌어낼 수 있습니다. Cornerstone Performance 는 조직의 목표를 달성하고 직원들의 스킬 개발을 돕는 유용한 도구를 제공합니다.
고객 및 파트너와의 탄탄한 관계 구축
업무 환경이 빠르게 변화하는 현실에서 귀사는 역동적이고 적응력이 뛰어나야 합니다. 중요한 외부 이해 당사자와 탄탄한 관계를 형성하려면 전보다 훨씬 조직적으로 요구에 부응할 수 있어야 합니다. 유연성과 고유함을 갖춰 귀사의 비즈니스에 맞게 구축이 가능한 Cornerstone Extended Enterprise 는 귀사의 성장에 맞게 확장할 수 있으며, 외부 고객에게 충분한 정보를 제공하여 최신 오퍼링을 채택할 확률을 높여드립니다.
완벽한 통합 가상 학습 솔루션
그 어느 때보다도 떨어져 일하는 인력이 많아진 요즘 같은 시기에 비즈니스를 성공으로 이끌기 위해서는 서로의 위치에 상관없이 학습하고 소통해야 합니다. 조직이 직원들이 언제 어디서나 학습 및 공유할 수 있도록 지원해야 하는 이유입니다. Saba Meeting을 사용하면 고품질 가상 교육을 제공하고 팀 내 긴밀한 상호 작용이 가능합니다. Saba Meeting은 완벽한 통합 가상 교실 솔루션으로, 쉬는 시간, 데스크톱, 분할 화면 및 영상 공유, 공유 화이트보드, 설문 조사, 세션 내 텍스트 채팅, 이모티콘 등을 통해 대화형의 상호 참여적인 가상 이벤트 생성을 지원합니다.