Libro electrónico
The extended enterprise: using new technologies to extend your network, enable collaboration & drive revenue
Today, forward-thinking organizations are finding a fertile area for new growth in effectively reaching out to the extended enterprise of customers, partners and members to develop new profit centers, increase sales, cut support costs and boost channel productivity. In addition to traditional HR and learning circles, new users from sales, marketing, IT, customer service and other areas are now taking advantage of extended enterprise learning to engage, educate and certify customers and partners. For years, organizations have leveraged the power of learning technologies to increase knowledge and skills and to improve the performance of their internal workforce. Increasingly, similar tools are being turned to the outside and are finding new uses and new audiences. Driving value from your extended enterprise is about more than just delivering product training and information. It’s about enablement and breaking down old walls. Social collaboration technologies can facilitate connections with customers and channel partners in ways never before possible.Today, forward-thinking organizations are finding a fertile area for new growth in effectively reaching out to the extended enterprise of customers, partners and members to develop new profit centers, increase sales, cut support costs and boost channel productivity. In addition to traditional HR and learning circles, new users from sales, marketing, IT, customer service and other areas are now taking advantage of extended enterprise learning to engage, educate and certify customers and partners. For years, organizations have leveraged the power of learning technologies to increase knowledge and skills and to improve the performance of their internal workforce. Increasingly, similar tools are being turned to the outside and are finding new uses and new audiences. Driving value from your extended enterprise is about more than just delivering product training and information. It’s about enablement and breaking down old walls. Social collaboration technologies can facilitate connections with customers and channel partners in ways never before possible.
Recursos relacionados
¿Quieres seguir aprendiendo? Explora nuestros productos, las historias de nuestros clientes y las actualidades del sector.
Ficha técnica
Cornerstone Performance
Ya sea que realices evaluaciones del desempeño una vez al año o que cuentes con un proceso de gestión del desempeño sólido y continuo, con Cornerstone Performance, puedes establecer objetivos, capacitar a los empleados, recibir retroalimentación, guiar el desarrollo y brindar reconocimiento. Vincula de manera fluida los datos del desempeño y las habilidades con oportunidades de aprendizaje internas para favorecer el crecimiento impulsado por los empleados y respaldado por los responsables. La mejor manera de invertir en el crecimiento y los logros de la empresa es invertir en el crecimiento y los logros de tu personal con Cornerstone Performance.
Historia de cliente
RPS se esfuerza por “hacer fácil lo complejo”
RPS es una empresa global de servicios profesionales que se especializa en las industrias de energía, recursos naturales y medio ambiente presente en 125 países.La empresa emplea a una amplia variedad de personas, desde asesores hasta académicos, científicos, arquitectos e ingenieros, y otros profesionales. Hasta 2018, el departamento de RR. HH. estaba descentralizado y no contaba con un programa global ni con un director de personal. Además, disponía de diversos sistemas y procesos manuales.