How an LMS for compliance improves manufacturing training
December 21, 2018
Manufacturing is full of compliance challenges both internal (quality control, employee certification, and supply chain requirements) and external (regulatory agencies like OSHA, the EPA, the FDA, and the FAA). The costs of non-compliance can be steep. In 2014, General Motors paid a $35 million penalty after federal regulators found that poor safety and product-defect reporting practices contributed to several deaths.
Certainly this is an extreme example, but on an ongoing basis, non-compliance takes a toll on businesses: According to a Ponemon Institute study, the costs of non-compliance, including fines and opportunity costs, are almost three times the cost of compliance.
To ensure quality control and employee health and safety in manufacturing, companies must deliver and track manufacturing compliance training based on regulatory requirements, as well as the organization's own internal safety standards. In addition, HR departments must personalize compliance training by roles and departments, since, in the complex manufacturing environment, training is not one-size-fits-all.
A learning management system (LMS) can streamline the tasks associated with compliance training, and ensure that the training is reaching every employee and is effective. Here are the common challenges faced in manufacturing compliance and how an LMS compliance training solution can lighten the burden for HR teams.
Deliver and track training
Manufacturing compliance training changes constantly, thanks to new laws and regulations. Static learning materials like paper binders and slide decks simply can't keep up with pace with change—and if they don't, the consequences are steep.
An LMS compliance solution serves as a repository of learning material that is always up to date and easy for employees to access any time training is needed—not just during quarterly or annual training sessions. The LMS compliance training system can also administer compliance testing and keep track of all employee training profiles. In this way, HR can monitor progress and ensure compliance in training is achieved by every employee—valuable data that can then be used for compliance audits.
Personalize training by departments, roles and locations
In the manufacturing setting, employees may need to be trained on compliance rules from many different regulatory agencies, or different safety practices that vary by role and location. Just as printed binders and outdated slide decks don't aid in the delivery of manufacturing compliance training, neither does training that does not drill down into specific best-practices for the unique employee setting.
Using an LMS compliance training solution, managers can create and assign training to groups based on variables like job role, location, and certifications needed. They can also use the LMS to design programs for individual employees based on their training profiles or job goals. The personalization goes both ways: Employees can access the LMS compliance training to view upcoming training tasks and their progress towards certifications through a customizable dashboard. They can also choose how they want to learn—for example, through written materials or webinars.
Assess skills on the job
Given the compliance risks inherent in manufacturing, standard assessments like rating scales or annual reviews don't show the full picture of a worker's ability to eliminate workplace hazards.
The LMS compliance training solution can help close the gap by systematically assessing and monitoring employees' knowledge of regulations in real time using automated tools. For example, a mobile observation checklist (which monitors and assesses employee skills) allows managers to observe employees doing their jobs directly from the field in real time, provide ratings and prescribe additional training as needed. This analysis can also identify ways to achieve higher productivity, efficiency, and quality through process improvements.
Manufacturing is about perfecting processes to achieve consistency in product. Automated tools for compliance training can help manufacturing HR departments integrate compliance into those processes so that employees view it as a key part of productivity, not something that detracts from their work.
Want to streamline compliance and improve processes? Cornerstone for Manufacturing combines compliance training, observational analysis, rich tracking and reporting tools, and an industry-leading user experience for better engagement.