Why onboarding new employees should be a priority
July 10, 2017
When onboarding new employees, HR recruiters understand that you cannot simply hire people and expect them to succeed right away.
But HR professionals may not understand the extent to which smooth onboarding can impact a new hire's ability to succeed. According to Leadership IQ, 46 percent of new hires fail within the first 18 months of taking a new job. And the reason isn’t because they aren’t good at their jobs— failure happened only 11 percent of the time because of a lack of skills—but because they were lacking coaching and had low levels of temperament and motivation.
When you consider the cost of talent acquisition, lowering this rate of new hire turnover is critical. The average cost of replacing a new employee equates to six to nine months of their salary, and it takes around 29 days to hire someone new, according to ERE Media. Along with all the money and resources lost, HR recruiters are wasting their time and effort by hiring new people without a retention plan from day one.
Businesses have to find a new way to hire and retain their employees, and a holistic approach to onboarding can help. This starts by creating a sense of community. When recruiters hire new people, they should ensure that these employees feel connected to their positions and their organizations.
According to one study from Robert Half & Associates, 83 percent of new hires expect to be introduced to coworkers on their first day to start off on the right foot. Along with making in-person introductions, recruiters can set up new hires with electronic profiles and show them everyone on their team. HR can also encourage hires to communicate with their colleagues and get to know them.
Hiring managers should also provide extensive training and certification programs to these employees to guarantee they are doing their jobs correctly and moving ahead within the organization. Remotely, HR should track the progress of hires and make sure they complete training and tasks. Recruiters need to make themselves available for any questions or issues that may arise as well.
If talent acquisition staff does their job right when it comes to onboarding new employees, they'll see numerous benefits, such as:
According to a Gallup poll from 2015, only 32 percent of workers are engaged in their jobs. Employees that are not involved with their work are more likely to quit. A holistic onboarding process keeps employees engaged with their HR recruiters, their colleagues and their training, and will lead to an improvement in retention.
Employees that go through an onboarding process and are fully supported by the talent acquisition team will be more satisfied with their positions. And having happier employees will only lead to more success for organizations. According to Snack Nation, companies with happy workers outperform the competition by 20 percent, and cheerful employees are 12 percent more productive.
When onboarding new employees, HR recruiters can use training tools like online classes and certifications to make sure they are fulfilling all of their required assessments. A 10 percent increase in workplace education can result in an 8.6 percent boost in total productivity, according to Business Know-How and a study by the National Center on the Educational Quality of the Workforce. Another study conducted by ASTD revealed that leading companies train 86 percent of their employees, while average performing businesses only trained 74 percent.
The numbers are clear: If companies want to stay competitive, it starts with thoroughly training their workforce through a formal onboarding process.
Interested in jumpstarting your new employee onboarding? Check out Cornerstone's Onboarding Software, a holistic approach to welcome new hires and set the stage for them to achieve productivity faster.