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Case Study

Penn State Hershey Case Study

Named one of the “100 Great Places to Work in Healthcare” by Becker’s Hospital Review, the Milton S. Hershey Medical Center places a high priority on the patient experience. According to Glenn Cermak, organizational development specialist, “At Hershey, we recognize there is more to treating a patient than just the medicine.”Named one of the “100 Great Places to Work in Healthcare” by Becker’s Hospital Review, the Milton S. Hershey Medical Center places a high priority on the patient experience. According to Glenn Cermak, organizational development specialist, “At Hershey, we recognize there is more to treating a patient than just the medicine.”

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