This post is part of our biweekly "Office Hours" video series, featuring quick career, workplace and leadership tips from talent management experts and business leaders across the globe.
According to SHRM, 47 percent of HR leaders consider employee retention and turnover to be their greatest challenge. Following close behind are recruiting and corporate culture management.
But John Sumser, principal analyst at HR Examiner, suggests that there's a meta challenge within HR: that we think of retention, recruiting and culture as separate things.
In the video below, Sumser explains why they're virtually inseparable, and why the main task for HR departments over the next five to 10 years should be to unify a traditionally siloed department. HR departments of the past managed recruiting, onboarding, succession management, benefits and a whole host of other functions separately, and that has often resulted "in complete silliness," says Sumser.
HR leaders should recognize that these functions all boil down to employee communication. Doing so will make life easier for the employee, who can then count on one source of information rather than 20.
Photo: Creative Commons
Related Resources
Want to keep learning? Explore our products, customer stories, and the latest industry insights.
Blog Post
10 ways to conduct one-on-one meetings with impact
One of the basic premises of being an effective leader is to have regular one-on-one meetings with your staff. Yet often, these meetings feel like torture to the employee, lacking forethought and focus. In such cases, leaders need to recognize that the value of these interactions extends beyond mere formality. To make these one-on-ones effective, leaders should prepare for each meeting, set clear agendas and actively listen to their employees' concerns and feedback.
Blog Post
TXP: 5 ways to transforming employee experience
We live in the era of infinite digital experience, one in which the customer’s last best digital experience becomes the minimum standard they will accept. The customer’s experience delivered via mobile, tablet and desktop translate to the workplace; employees expect a customer-centric experience that is designed around their needs, one that is intuitive, simplified, personalised and available on any device. The shift to hybrid / remote working has raised and amplified employee expectations for their enterprise applications to mirror the best experiences available in the consumer realm.
