고객 이야기

How leading pharmaceutical company is driving upskilling at scale

using Learning Experience Platform (LXP)

The client is a pioneer in the Pharmaceutical Industry with decades of experience in developing innovative products to solve challenging healthcare issues. Their research is directed towards the development of breakthrough treatments and making them available to a large number of people. Their value driven culture is based on innovation, quality, performance and integrity.

People and culture are two important pillars for building a successful organization in this fast changing and highly competitive pharmaceutical industry. Hence, talent experience along with lifelong learning & upskilling are among the critical strategic priorities.

Our client believes in comprehensive talent development programs to empower their employees and enable them to fulfil the mission of improving people’s lives. They are committed to developing exceptional talent who can take on new challenges and become future-ready.

Vision for an experiential  learning platform

Our client required a learning experience platform which could shift L&D focus from being compliance centric to enabling a self-driven continuous learning culture. They needed a platform which can provide deep learning experience while prioritizing key skills and also promoting coaching, mentoring and leadership development.

Key priorities for the client included:

A comprehensive learning ecosystem to upskill the entire workforce community, which covers on-roll employees to growing numbers of distributed workforce including gig workers, contractors etc.
Creating a pull and increasing employee adoption, as there was limited engagement among the employees with their existing learning system, which eventually resulted in employees committing limited time for learning and upskilling themselves.
Providing better internal mobility, empowerment and better learning experience to their talent pool.
Anticipating the skills required in the future by the workforce and providing the avenues for reskilling and upskilling proactively.

Solution: Experience based learning platform

The Learning Experience Platform (LXP) powered by EdCast which was delivered to the client, focussed on addressing two key pain points:

Personalisation

Solution for creating a personalized learning experience:

Customizable landing page for each user depending on his/her areas of interest
AI/ML driven learning content recommendations suited to an individual learner’s needs
Alignment of skill and skill levels with the content to guide the learners on the sequence to be followed while completing the content.
Customised taxonomy and skills directory with contextualized learning recommendations for the employees

Adoption

Solving the user Adoption challenge:

SSO (Single Sign-On) integration for authentication, to enable easy access
Enabling on-the-go learning with a customized mobile application
Enabling learning in the flow of work with personalized content available across productivity platforms including Microsoft Teams, Google Chrome, MS Office etc.

Impact of EdCast’s LXP

The client has seen a significant improvement in learner engagement across the user segments that have been onboarded to the platform. The content has been co-created and curated with the support from the Subject Matter Experts (SMEs), with keen interest in the skills of the future. EdCast’s LXP has been integrated with the existing learning platforms and systems of the client. Latest and relevant content has been made available to the learners to keep their skills updated and relevant as per the industry trends and needs. Some of the critical KPIs defining the success of the LXP deployment include:

115K user's onboarding planned with 10K already onboarded in first phase of solution deployment
55% active users for one of the subsidiaries of the client in the first month of regional deployment
1600+ content assets created in less than 3 months

관련 리소스

더 많은 정보를 원하시나요? 제품, 고객 사례 및 최신 산업에 대한 인사이트에 대해 더 알아보십시오.

전자책

새로운 세계에 맞게 업무 재정립: 2024년 HR 전망

귀사는 엄청나게 빠른 속도로 변화하는 지금의 상황에 얼마나 잘 대처하고 있습니까? 직원들의 41%는 자신의 스킬을 개발하는 데 필요한 것을 제공받지 못하고 있다고 생각하며, 59%는 더 많은 커리어 지도를 원하고 있습니다. 따라서, HR 리더가 최신 트렌드를 파악하고 직원들과 조직에 필요한 것이 무엇인지 이해하는 것이 훨씬 중요해졌습니다. 아직도 60% 이상의 조직이 AI 기술을 활용하여 인재 프로그램을 최적화하지 못하고 있습니다.

고객 이야기

가치 있는 지식 전달: HAI가 학습 기술을 사용해 직원 충성도를 강화한 방법

HAI 소개

영상

Cornerstone Talent Experience Platform

Cornerstone Talent Experience Platform은 동급 최고의 학습 콘텐츠와 성장 중심의 인재 역량, 강력한 AI를 결합한 총체적이고 포괄적인 인재 개발 경험을 제공하여, 참여, 성장, 트랜스포메이션을 선도하는 인재 리더를 만들어줍니다.

1:1 맞춤형 서비스를 받아 보세요

조직에 필요한 인력 관리 요구 사항을 지원하는 것과 관련해 Cornerstone 전문가와 상담하실 수 있습니다.