This is part of our monthly TED Talk Tuesday series, spotlighting can't-miss TED Talks and their key takeaways. You can learn more about our partnership with TED here.
Rita Pierson, like both of her parents and grandparents, spent her entire life as an educator. Although she taught all different ages and abilities over the course of her career, Pierson's philosophy on teaching remained constant: You have to get to know your students and support them in their growth, no matter how small, in order for them to learn.
"Kids don't learn from people they don't like," Pierson says. And often, neither do adults.
Her inspiring TED talk serves as a powerful reminder to anyone serving as an educator—whether teacher, manager, HR professional or CEO—that if you want someone to learn you need to connect with them on a real, human level.
Watch the video below and read on for three key takeaways from her talk.
"No significant learning can occur without a significant relationship." - James Comer
Pierson uses a quote from James Comer, professor of child psychiatry at Yale Child Study Center, to illustrate that even though we already know why kids don't learn—poverty, low attendance or negative peer influences—we rarely ever discuss is the value of human connection is when it comes to learning. HR executives and managers can take this lesson to heart. Get to know your employees and their interests and career goals before assigning them training sessions, and your efforts could pay off tenfold. If there is mandatory training that takes place at your company, first take the time to explain to everyone why it's necessary and make yourself available to answer any questions that may come up.
"First [seek] to understand, as opposed to being understood."
Some people think of themselves as good at building relationships and others do not, says Pierson. But no matter who you are, making a human connection with someone really comes down to a few simple things. First, and most importantly, you need to take the time to listen to your students, or employees, before trying to be understood.
" How powerful would our world would be if we had kids who were not afraid to take risks, who were not afraid to think, and who had a champion?"
When people know they have someone who cares about them and supports them unconditionally, they are more likely to show up and give their best effort no matter what the outcome might be. Ensuring that every employee has a "champion" or mentor at your organization can lead not only to better performance, as employees feel understood and more connected to the organization, but higher retention. And creating a culture where failure is okay, even embraced, empowers employees to focus on "moving the needle forward instead of achieving perfection."
Photo: TED
Recursos relacionados
¿Desea seguir formándose? Explore nuestros productos, las historias de nuestros clientes y las últimas novedades del sector.
Publicación de blog
10 maneras de sacar el máximo partido a las reuniones individuales
Para ser un buen líder, es fundamental mantener reuniones individuales periódicas con el personal. Sin embargo, los empleados suelen odiarlas, ya que carecen de previsión y enfoque; y es que los líderes deben ser conscientes de que el valor de estas interacciones va más allá de la mera formalidad. Para que las reuniones individuales sean eficaces, los líderes deben prepararse para cada reunión, establecer una agenda clara y escuchar activamente las inquietudes y el feedback de sus empleados.
Hoja informativa
Cornerstone Talent Intelligence
Con Cornerstone Talent Intelligence, los líderes y equipos obtienen acceso a información valiosa que se centra en los temas y efectos que vinculan el talento y la formación, los cuales son esenciales para el rendimiento y los resultados en todas las áreas de la organización.
Historia de cliente
La planificación y la colaboración ayudan a la marca de cuidado de mascotas más popular de Nueva Zelanda a simplificar la gestión del talento
La marca de cuidado de mascotas más popular de Nueva Zelanda, y empresa líder de productos para mascotas, Animates and Animates Vetcare, lleva más de 20 años en el mercado, en los que ha ampliado sus operaciones a 45 tiendas, 28 peluquerías para mascotas y cerca de 20 clínicas veterinarias. Cuenta con más de 900 empleados, incluidos veterinarios, peluqueros y minoristas especializados a tiempo completo y eventuales. Animates sigue creciendo a un ritmo acelerado a pesar de los desafíos económicos, ya que ayuda a sus clientes a darles lo mejor a sus mascotas a un precio asequible. El kit de herramientas de RR. HH. de Animates, que incluye su proceso de selección de personal y la formación y el desarrollo, se quedó obsoleto con el rápido crecimiento de la empresa.