お客様事例
Learning Experience Platform (LXP) drives upskilling at learning pharmaceutical company
The customer is a pioneer in the pharmaceutical industry with decades of experience in developing innovative products to solve challenging healthcare issues. Their research is directed toward the development of breakthrough treatments and making them available to a large number of people. Their value-driven culture is based on innovation, quality, performance and integrity.
People and culture are two important pillars for building a successful organisation in this fast-changing and highly competitive pharmaceutical industry. Hence, talent experience and lifelong learning and upskilling are among the critical strategic priorities.
Our customer believes in comprehensive talent development programs to empower their employees and enable them to fulfill the mission of improving people’s lives. They are committed to developing exceptional talent who can take on new challenges and become future-ready.
Vision for an experiential learning platform
Our customer required a learning experience platform that could shift L&D focus from compliance-centric to enabling a self-driven continuous learning culture.
They needed a platform that could provide deep learning experience while prioritising key skills and also promoting coaching, mentoring and leadership development. Key priorities for the customer included:
- A comprehensive learning ecosystem to upskill the entire workforce community, which covers on-roll employees to growing numbers of the distributed workforce, including gig workers, contractors, etc.
- Creating a pull and increasing employee adoption, as there was limited engagement among the employees with their existing learning system, eventually resulting in employees committing limited time for learning and upskilling themselves
- Providing better internal mobility, empowerment and better learning experience to their talent pool
- Anticipating the skills required in the future by the workforce and providing avenues for reskilling and upskilling proactively
Solution: Experience-based learning platform
The Learning Experience Platform (LXP) powered by EdCast, which was delivered to the customer, focussed on addressing two key pain points:
Personalisation
Solution for creating a personalised learning experience:
- Customisable landing page for each user depending on their areas of interest
- AI/ML-driven learning content recommendations suited to an individual learner's needs
- Alignment of skill and skill levels with the content to guide the learners on the sequence to be followed while completing the content.
- Customised taxonomy and skills directory with contextualised learning recommendations for the employees
Adoption
Solving the user Adoption challenge:
- SSO (single sign-on) integration for authentication to enable easy access
- Engaging on-the-go learning with a customised mobile application
- Enabling learning in the flow of work with personalised content available across productivity platforms, including Microsoft Teams, Google Chrome, MS Office, etc.
The impact of EdCast LXP
The customer has seen a significant improvement in learner engagement across the user segments that have been onboarded to the platform. The content has been co-created and curated with the support of the subject matter experts (SMEs), with a keen interest in the skills of the future. EdCast LXP has been integrated with the customer's existing learning platforms and systems.
The latest and relevant content has been made available to the learners to keep their skills updated and relevant as per the industry trends and needs. Some of the critical KPIs defining the success of the LXP deployment include:
115,000
115K user's onboarding planned, with 10K already onboarded in the first phase of solution deployment
55%
55% active users for one of the subsidiaries of the customer in the first month of regional deployment
1600+
1600+ content assets created in less than three months
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お客様事例
SBCメディカルグループ：急成長の核となる役職者の早期／大量育成に向けスタッフの属性に応じた教育をきめ細かく提供
国内美容クリニックの最大手として、湘南美容クリニックをはじめとする各種クリニックを展開しているSBCメディカルグループ。「2035年に1,200クリニック開院」などの目標を掲げて躍進を続ける同グループで課題となったのが、クリニック数の拡大に不可欠となる看護師などの役職者を早期かつ大量に育成できる研修プラットフォームを整備することでした。同グループはコーナーストーン・ラーニングCSXにより、スタッフの職種や入社年数などの属性に応じて受講する研修をきめ細かく指定可能なオンライン研修プラットフォーム「SBC Passpor（通称：Sぽ〜と）」を構築。全国のクリニックで働く多忙なスタッフが、それぞれの目標に向けて必要な研修を確実に受講できる環境を整えました。
お客様事例
旭化成株式会社：次の100年に向けて新たな人財戦略を推進
合成化学や化学繊維事業でスタートし、事業ポートフォリオを積極的に転換することで時代のニーズに応え続けてきた旭化成。2022年に創業100周年を迎えた同社は、次の100年に向けた挑戦の礎として、一人ひとりの業務や志向性に応じて学習しながら仲間と共に成長することができる学びのプラットフォームの全社展開を進めています。「CLAP（Co-Learning Adventure Place／クラップ）」と名付けたこのプラットフォームを、旭化成はコーナーストーン・ラーニングCSXで構築しました。社外の学習コンテンツとの柔軟な連携やお薦めを共有できるコミュニケーション機能などを備えたCLAPにより、同社内では学びの輪が徐々に生まれています。新入社員研修での活用がスタートしたほか、社内外の学習コンテンツを組み合わせた研修コースの開発も始まろうとしています。
