Day 2 has come and gone. Our first fully virtual Cornerstone Convergence is now in the books! On Day 1, presenters introduced all of the future opportunities that working in the new normal promises, and Day 2 speakers continued the conversation, highlighting the role that technology will play in empowering people to be extraordinary in the new world of work.
The day was bookended by two awesome keynotes, starting with our Chief Strategy and Marketing Officer Heidi Spirgi, and concluding with the inspiring Adam Grant, organizational psychologist and host of the WorkLife podcast. Jam-packed in between were hours of information and engaging sessions, networking, learning and fun—let’s dig in!
People Can Be Extraordinary—Opening Keynote from Heidi Spirgi
Heidi’s keynote was a great jumping point from the introduction of Cornerstone’s new mission and vision shared yesterday by Cornerstone CEO Phil Saunders in his opening address. She acknowledged that yes, the world is changing but that we can choose to be a driver of that change or become a victim of it. Decide to be extraordinary—to adapt, create, learn, grow, change. To become unbound.
So what does it mean to be extraordinary? Heidi shared this video to explain it further.
Video of "Unbound"
Technology plays a key role in meeting these needs, and Heidi shared how Cornerstone is tapping into emerging technologies to deliver a more modern, personalized, intelligent and uniquely human people development experience. Tools like blockchain, skills ontologies, AI and machine learning are no longer buzzwords. They enable people to become extraordinary, and allow employees to be understood, guided and belong.
Heidi closed out her session with an inspirational message. "The world will change after this pandemic but human ingenuity can change it for the better," she said. People can be extraordinary and can be unbound by yesterday’s constraints. And when people are unbound, when people are extraordinary, they can deliver extraordinary results."
Hitting the Digital Transformation Highway
Our EMEA attendees also had the opportunity to hear from Vincent Belliveau, Cornerstone’s EMEA Chief Executive, on how HR plays a crucial role in helping organizations not only navigate uncertainty, but also accelerate through it as they embrace digital transformation.
Vincent emphasized that while it can be an enabler, no amount of new technology or innovative approaches will work if they are not fundamentally people centric. He then shared four priorities that will accelerate HR transformation.
- Help your company adapt to the new ways of work.
- Develop a strong skills strategy—it’s business-critical.
- Get behind the power of data to speed up decision-making, increase efficiencies.
- Embrace automation in order to make space for people to grow or try something new.
Vincent closed by urging attendees to put their people first at every stage of change and to "never take your foot off the pedal" of transformation.
Emerging Tools for Transformation
Empowering people to be extraordinary requires giving them the tools to do so. In Performance and learning: The key to unlocking people potential, a panel of Cornerstone customers including Kristy Touchet from Home Bank, Patrick Sorensen from GSI and Lorie Hess from The Bama Companies discussed how combining the performance and learning platforms has been a game changer for employee development—even during COVID-19. "Development doesn’t stop during tough times, in fact it’s more important than ever," Lorie said.
But employees aren’t the only ones that must be empowered to be extraordinary—HR teams need the right technology as well. In How to leverage AI to create an exceptional user experience, Cornerstone’sownLars Eichhof and Duncan Miller shared their recommendations for AI, machine learning and automation. These tools, they said, are tackling the challenge of scanning an increasing volume of candidates and choosing quality talent among them.
Learning Will Drive Work in the New Normal
The "new normal" isn’t quite "new" anymore, Cornerstone’s Jeff Miller, CLO and VP of Organizational Effectiveness, and Kimberly Cassady, CTO, pointed out in 10 things leaders need to know in the new normal. "We need to be proactively making change before we have to reactively make or respond to it," Jeff said. What does that look like in practice? Jeff and Kim offered these 10 recommendations:
One other critical ingredient for the new normal? Learning.In a panel discussion on Creating A Scalable Skills Development Culture, Vincent Belliveau connected with Meredith Taghi, from Deutsche Post DHL, Nina Bressler Murphy, from Novartis Learning Institute and Loh Gek Khim, from the Singapore Skills Framework. The conversation focused on how "skills are really the currency of the future" to power people development that in turn powers organizational growth and business transformation through skills mastery.
Global Industry Analyst Josh Bersin echoed the importance of skills in his session on High Velocity Learning in the Pandemic Every individual, every employee, every manager and every executive must understand that there is a transformation going on in their jobs, in their individual lives, in their companies and their business models. And learning is key to transformation.
For learning to be effective, organizations need to rely on the right content, the Cornerstone Content team explained in Delivering the right content to the right people at the right time. As we adapt to the new normal, professional skills training is essential and learning must be accessible anytime, anywhere. The key takeaway? Employees need to be equipped to adapt and prepare for the changes in their personal and professional lives—our content offering has the courses to enable your employees to do just that.
Already, clients are using content to more effectively reach learners with timely, relevant resources. In How to engage learners in a rapidly changing world, a client spotlight session featuring Bancorp, Hulu and Davita Kidney Care, customers shared how they’ve used content to cope with the pandemic and ongoing social issues. Bancorp, for example, introduced a playlist of courses to train employees and managers around racial bias. Hulu, meanwhile, has recently rebuilt its learner experience to model its consumer platform, creating a more intuitive and easy-to-use platform for their employees.
Building a Resiliency for Change—and the Future
As employees accept the "new normal" and work towards embracing it, mindset and organizational culture will be foundational to empowering them. In his session, Building mindfulness, resilience and mental wellbeing skills in a changing world, Joe Burton, founder of Whil, shared some of the key stressors, both big and small, that occupy employees’ minds today.
But, there is a way to cope with these anxieties: practicing mindfulness, self-awareness, self-regulation, motivation, empathy and social skills. "Employees need to bring these skills with them every day," Joe said. "Cornerstone and Saba, through the partnership with Whil make these skills attainable."
Closing Keynote by Adam Grant on Creating a Culture of Productive Generosity
To wrap up day 2 of Convergence and the conference as a whole, organizational psychologist, bestselling author, and host of WorkLife, a TED original podcast, Adam Grant took the virtual stage to share his tips for nurturing givers, who are essential to a positive—and resilient—organizational culture.
Adam stated a simple goal for organizations: Recognize the importance of people who believe in generosity and care about each other—they aren’t values you should leave at the (home) office door. If we can do a better job supporting and nurturing givers (and shielding them from takers), we’ll move towards a world where people can build better relationships and strong communities, and get more work done, too. Thanks for an inspiring keynote to end Convergence, Adam!
Exploring, Networking and Learning
In between sessions, attendees today also took time to explore Cornerstone and Convergence sponsors (thank you, sponsors!). In the virtual expo hall, sponsors including JazzHR, Kokoroe, XOS and many others shared engaging videos about their products and answered questions via live chat, from explaining how to use certain features to sharing origin stories about their company name.
As part of the Explore Cornerstone feature, attendees learned about Cornerstone’s products too, scheduling demos and speaking directly to product experts. There was plenty to learn, and plenty of ways to engage, from getting involved with the Cornerstone Foundation, an organization service nonprofits around the world, to applying for a client RAVE award! Our favorite part of exploring? Seeing attendees exchange recommendations in the product chats!
With a shorter day of sessions on day two, attendees enjoyed some moments of zen, following guided meditations from Whil, and squeezing in some yoga. Even ten-minutes was enough to take the pressure off and decompress!
And That’s a Wrap of #CSODConf20!
With this first ever virtual Convergence behind us, we eagerly await our next opportunity to connect with all of you. Until then, we’re so grateful that you’ve joined us on this journey. Let’s take a look back on some of our favorite social moments of the day. We’ll see you again soon!
To watch any sessions you missed during the conference, visit: www.cornerstoneconvergence.com. And keep the conversation going! Follow Cornerstone Convergence 2020 on social media channels, visit: Twitter @CSODConvergence, Instagram @CornerstoneOnDemand and Facebook @Cornerstoneconvergence. You can engage with the conversation using #CSODConf20.
Want to keep learning? Explore our products, customer stories, and the latest industry insights.
Countdown to Convergence: Customize Your Conference Experience
Cornerstone Convergence is only six short days away! Since it’s an all-virtual event this year, you have the unique opportunity to personalize your Convergence experience by designing a custom schedule and choosing the sessions that most interest you. Below you’ll find details on the different tracks you can attend this year, along with a video guide for customizing your schedule. This is your Convergence—here’s how to make the most of it! Introducing the Convergence Virtual Event Platform Before you start designing your conference experience, take the time to explore your options and access the full agenda on the Convergence website. In addition to the keynote sessions, there are five different tracks to choose from: Product Training Labs, Product Discussions, Bold Thinkers, Tech Talks and Client Spotlight. And keep in mind—you don’t have to commit to one track. Feel free to mix and match your session options! Maybe you start the day in the Bold Thinkers track, and then shuffle to Product Discussions or Tech Talks tracks later in the day. Here’s a little more information on each track: Product Training Labs: Go beyond "what’s new" to "how to" with guidance from our training experts. Each lab will explore a variety of practical use cases and provide tips and tricks for better administering your current solutions, helping you develop a sharper understanding of your current products and expand your proficiencies in managing them for your organization. Product Discussions: Learn more about the latest capabilities and plans for your current solutions and the new offerings your organization might want to explore. You’ll not only get exclusive looks at our upcoming product roadmap but you'll also get to explore several hidden gems that can help you drive adoption and make the most of your current products. Bold Thinkers: Cornerstone and other industry bold thinkers discuss topics that will help you align your talent strategy to your evolving business strategy. Covering the latest talent research and the bold concepts shaping industries, these talks are designed to inspire you with new ideas about the future of work and your role in shaping it. Tech Talks: These sessions focus on some of the most popular topics your IT experts want to explore — from cloud and products to data and privacy — you’ll hear firsthand from our technology team about our latest platform advancements and technology direction. Client Spotlights: Imagination. Innovation. Inspiration. These sessions bring together industry peers from across our customer community to share ideas and success stories. Hear about lessons learned in using Cornerstone solutions to attract, develop, and retain talent, and how these clients delivered strategic outcomes for their organizations. Choose Your Convergence Adventure! Once you’ve explored the conference agenda and have an idea of which sessions you’d like to attend, it’s time to choose your Convergence adventure! Start by signing into the Convergence platform using your login information, which will be sent Monday, September 14th to all registered attendees via email. If you haven’t received an email by September 14th, try searching your inbox (including your spam folder!) or contact us at email@example.com). Once you’re logged into the event platform, you’ll want to create your profile and make sure that your time zone and region are correct. Then, it’s time to select the sessions you’d like to attend! To add events to your agenda, simply enroll in the sessions you’d like to attend and they will be added to your ’My Agenda’ page. Click here to watch a video explaining how to bookmark a session and explore other Convergence activities via the platform. Network with Speakers and Peers Throughout Convergence Once the conference starts, follow your agenda to attend the sessions you’ve selected. In between sessions, use the chat bubble icon at the top of the homepage to chat with peers and Cornerstars. Each session will also have a chatroom where you can engage in discussions with fellow attendees. Some sessions will also have live Q&A to engage speakers too! Announcing a Cook-Along with Curtis Stone! You’ll want to get shopping for the latest addition to the agenda: an exclusive LIVE cook-along with celebrity chef Curtis Stone on September 16 from 1:30–2:30 pm PT / 4:30–5:30 pm ET / 12:30-13:30 pm BST. Chef Curtis is a master when it comes to rolling pasta dough, and he’ll share his tips and tricks while teaching you how to make handmade ricotta cavatelli with sage brown butter and parmesan. Yum. No need to sign up for the live cook-along in advance. You already have free access to the session because you registered to attend Convergence; simply enroll in the activity when you access the platform—along with the 40+ other sessions you won’t want to miss. ;) Here are the ingredients you need to cook along with Chef Curtis: Cavatelli 115 g (4 oz) fresh, very soft ricotta cheese 5 g (≈1 1/2 tbsp) beaten egg 15 g (≈1 1/8 tbsp) parmesan cheese, microplane 100 g (≈3/4 cups) plain flour Sauce 13 oz broccoli florets with 1-inch stems 8 tbsp unsalted butter 1/2 cup coarsely chopped basil 1/2 cup pine nuts, toasted 2 tbsp fresh lemon juice Salt and pepper Extra virgin olive oil for serving Parmesan Tuile 3 oz grated parmesan cheese Don’t fancy getting your hands dirty? Then join the session to pick up tips and tricks, save a new recipe for later and have a good time! Join in on the Fun and Games! While Convergence is virtual this year there is still tons of opportunity to network and engage in fun experiences throughout the conference. From the Convergence platform select the "Fun and Games" icon to join a yoga or meditation session, check out what people are saying on social, or as mentioned earlier, cook along with Curtis Stone! Every action you take during the conference, whether it's participating in Fun & Games, completing your profile, attending sessions, participating in chats or visiting our sponsor booths, will help you earn points. And you’ll want to collect as many points as you can because they will put you in the running for some amazing prizes—like a Peloton bike package, a Breville Express machine, Apple Airpods and more! Join the Convergence Experience From Anywhere, At Any Time We’re excited to offer you a global conference this year, enabling attendees to watch from anywhere in the world. And if you can’t make all of the live sessions, that’s okay! They will all be made available on-demand, so you can watch them at a later time. Will we see you at #CSODConf20? If you haven’t registered for Convergence yet, then what are you waiting for? It’s all-virtual, all free and offers plenty of learning, connection, and fun! To register and build your personalized session schedule, visit: www.cornerstoneconvergence.com. If you’ve already registered, be on the lookout for your registration email. See you September 16th and 17th! Click here for a video on how to navigate the virtual Convergence platform and create your own conference agenda. And to follow Cornerstone Convergence 2020 on social media, visit our Twitter @CSODConvergence, Instagram @CornerstoneOnDemand and Facebook @Cornerstoneconvergence. You can engage with the conversation using #CSODConf20.
ICYMI: Creating Moments that Matter at Convergence 2017
After a full day of networking, sessions and the return of rockstar Billy Idol on the first day of Convergence 2017, we began day two by talking about great experiences. As Dan Heath, co-author of the upcoming book The Power of Moments, shared, we're living in the "age of experience." From vacations to workplaces to conferences like this one, people want to encounter an impactful—and delightful—time wherever they go. But how do you create a good experience? It's a question explored by Heath and his brother Chip in their book. It's something we consider when designing a new product or feature. And it's the mission of any HR professional, manager or company leader who wants to attract and retain top talent. Check out the recap below to learn more about the ideas shared and discussed today about creating memorable experiences, and join the conversation with #CSODConf17! For information about the availability of presentations after the conference, follow @CSODConvergence on Twitter. Experiences Are Made Up of Moments As you might have guessed from the title of Dan and Chip Heath's book, they've found that great experiences aren't defined by the collective whole—they're defined by small moments, or what Heath called "peaks." Instead of simply fixing problems, he advised the audience to focus on creating such moments that stand out in a person's mind and elevate the entire experience. Keynote with "Switch" author Dan Heath "WE create the moments" #csodconf2017 pic.twitter.com/OCTv2QWU6Y — Angelique McAlpine (@drawingimpact) June 7, 2017 Listening to Dan Heath on creating a great employee experience. How do you mark transitions, milestones and pits at work? #CSODConf17 — Mark Goldin (@markgoldin) June 7, 2017 The 'peak-end' rule says that we always oversample the best and the final moments of an experience. #CSODConf17 pic.twitter.com/Il8iSNOfBR — Kharalis (@kharalis) June 7, 2017 Experience Is Rooted in Culture During yesterday's analyst keynote, co-founder of Aptitude Research Partners Mollie Lombardi explained that organizations should think about the user experience of a culture just as much as they think about the user experience of a software interface. Today's sessions emphasized her message, highlighting that a strong culture—rooted in development, communication and caring—is a critical part of building meaningful relationships with your employees. "Culture is the 3 C's, Culture, Communication and Caring" https://t.co/bImft1wlwg #FacebookLive #CSODConf17 — Cornerstone OnDemand (@CornerstoneInc) June 7, 2017 People care about learning culture. Great session today. Love your employees by developing them. #csodconf2017 pic.twitter.com/gKMbQF64zF — Jeff Miller (@jmillerphd) June 7, 2017 Experience Is Personal Today's speakers also reiterated the theme of personalization. Experiences are memorable when they speak to people directly as individuals, which means organizations should invest in understanding their employees' needs, challenges and aspirations—both personal and professional. Altria's approach to transforming #learnerexperience focused on understanding modern learner needs #CSODConf17 pic.twitter.com/W1NOS7Zdry — KristanEvans (@KristanEvans2) June 7, 2017 "Empathy and compassion are key factors in motivating employees" #CSODConf17 — Kevin Schultz (@kev_schultz) June 7, 2017 Client RAVE Awards Last but not least, here's to the organizations providing standout experiences to their employees and customers. At our RAVE Awards, we honored clients using our software and services in innovative ways to advance their talent management strategies. We do love our clients! Congrats to the finalists and winners of @CornerstoneInc Client RAVE Awards! #CSODConf17 — Mike Bollinger (@bollinger) June 7, 2017
ICYMI: Exploring the Future of Talent Management at Convergence 2016
To kick off Cornerstone's 14th annual conference, Convergence, our CEO Adam Miller took a cue from Marty McFly and went back in time. After all, before diving in to our favorite topic—the future of talent management—it's important to think about the history of talent management. How far have we come, and where do we go from here? Our time traveling showed that the traditional approach to human capital management—from learning to recruiting to performance and more—has changed significantly. Social, mobile, and big data technologies have enabled us to reach more people, make smarter decisions and act proactively. Throughout yesterday's sessions, we heard from customers, clients and partners on how they're taking advantage of the latest innovations to not only improve core HR services, but impact their organization's success as a whole. Keep reading to learn about the innovative ideas shared at Convergence so far, follow @CSODConvergence on Twitter and join the conversation with #CSODConf16! Predicting the Future with Data Big data has changed the human capital management game, but as Miller shared in his keynote, the challenge is no longer just to understand the past, but to predict the future. This year, we announced an expanded suite of people analytics products, and throughout the day, analysts, partners and clients commented on the growing importance of data when it comes to strategic human capital management. Fulfilling Potential with Modern Learning Cornerstone began with a bold idea to change the world through online learning. Seventeen years later, we've expanded to encompass people development in its entirety, but our core belief remains steadfast: Learning is key to empowering people to reach their potential. Our new project, CyberU, embodies both this foundational belief and our dedication to innovation. As attendees noted during the keynote and throughout the day's sessions, modern learning needs to be mobile, visual and embedded in company culture to get through to the learner and impact your business. Acknowledging the Innovators What would a discussion on the future of talent management be without recognizing the companies leading the way? Our annual Client RAVE Awards acknowledged this year's most innovative talent strategies and the teams driving those initiatives—from redesigning learning to improving user adoption to reinventing "work" entirely. Congratulations to our winners! Turning It Up with Mr. Worldwide Capping off a great first day at Convergence was none other than Pitbull. The "Mr. Woldwide" rapper and two-time Grammy winner performed at our Client and Partner Appreciation Party to a full dance floor of more than 1800 attendees from nearly 30 countries.