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Cornerstone에 대해 더 알아보기

ornerstone이 비즈니스의 인재 유치, 계발, 잔류 유도, 관리를 통한 성과 극대화에 어떻게 도움을 드릴 수 있는지 알아보세요.

최신 사례 스토리

글로벌 스킬 부족 상황에서 살아남기

연구

글로벌 스킬 부족 상황에서 살아남기

새로워진 업무 현실은 조직과 직원에게 장기적인 긍정적이거나 부정적이거나 양쪽 방향으로 영향을 미치고 있습니다. 직원들의 스킬을 개발하는 데 집중하는 조직은 이러한 미지의 황무지를 헤쳐 나가려고 고군분투하지 않아도 성공할 수 있습니다. 세계의 성공적인 조직들이 어떻게 스킬을 사용하여 팬데믹 이후 시대에서도 조직과 직원이 살아남고 성장하도록 돕고 있는지, 당신의 조직은 어떻게 이를 실현할 수 있는지 알아보시기 바랍니다. eBook 다운로드 시 확인 가능한 내용: 성과가 높은 조직이 스킬을 통해 시장을 주도하는 방법 고용주와 직원의 신뢰도 격차 및 시사점 전 세계 스킬 개발의 현황 스킬로 주도하여 HPO가 되는 실용적인 전략

Cornerstone Learning 및 콘텐츠의 TEI(Total Economic Impact™)

연구

Cornerstone Learning 및 콘텐츠의 TEI(Total Economic Impact™)

“코너스톤은 사람들이 스스로 변화의 방향을 찾을 수 있도록 한다.” 학습은 비즈니스 우선순위를 실현할 수 있도록 뒷받침하는 강력한 도구가 되고 있습니다. 혁신을 가능하게 하고, 지속적인 변화를 촉진하며, 기업이라는 울타리 너머로 지식을 확장하고, 직원 경험(EX)를 최적화하고, 미래 인력을 확보하는 원동력은 바로 학습입니다. 팬데믹으로 인해 이러한 여정이 가속화되었지만 몇몇 기업은 아직도 과거에 발목이 잡혀 있습니다. 코너스톤의 의뢰로 포레스터 컨설팅이 TEI(Total Economic Impact™) 연구를 수행하여 Cornerstone Learning 및 콘텐츠를 사용한 조직의 순영향과 투자자본수익률(ROI)을 조사했습니다. 편익, 비용, 리스크를 더 면밀히 파악하기 위해 포레스터는 Learning 구독을 사용한 경험이 있는 의사결정권자 4명과 인터뷰를 진행했습니다. 인터뷰에 응한 분들은 Cornerstone Learning을 사용하며 경험한 가치에 대한 이야기를 가감없이 공유해 주셨습니다. 분석 자료 전체를 살펴보려면 포레스터 TEI 전문을 다운로드하십시오.

직원이 최상의 성과를 낼 수 있도록 유도

데이터시트

직원이 최상의 성과를 낼 수 있도록 유도

조직에서 가장 중요한 KPI를 직원들이 목표로 삼도록 만드는 것은 어렵습니다. 하지만 적합한 성과 관리 소프트웨어가 있다면 조직의 성공 기준을 명확히 세워 직원들에게 공동의 미션으로 제시하여 협조를 이끌어낼 수 있습니다. Cornerstone Performance 는 조직의 목표를 달성하고 직원들의 스킬 개발을 돕는 유용한 도구를 제공합니다.

직장 트렌드

3 ways my HR career prepared me for my customer-facing role

블로그 게시물

3 ways my HR career prepared me for my customer-facing role

Throughout my career, I’ve had the opportunity to work in a variety of fields. My first role after undergrad was as an elevator sales consultant. After that, I joined the airline industry, and during my time there transitioned from customer care to operations and human resources. And for 15 years now, I’ve worked in HR, leading talent and recruiting teams focused on the tremendous possibility and contributions of people. When I joined Cornerstone over eight years ago, I was able to take my critical HR skills and apply them to a new area for me — customer success. Now, I find myself embarking on the next step in my career as Cornerstone’s Chief Customer Officer. I’m genuinely thrilled about this new role, and honestly, I feel more confident than ever. The combination of skills I’ve learned throughout my career in HR — empathy, grit and perseverance — and the skills I’ve learned serving our customers around the world have enabled me to anticipate their needs. I recently collaborated with some of our customers and colleagues in Paris, and the energy our teams and customers feel for the future is contagious. During my time there, I gained first-hand knowledge from one of our customers, Danone, about their next-level workforce engagement, growth and learning opportunities. I came away from this trip even more passionate about our work and making sure our customers are always at the center. How to be customer-first in your organization I like to think I have a healthy “customer obsession.” I’m always thinking about what Cornerstone can do better as an HR technology provider and advisor to uncover practical ways to turn ideas into realities. As the global workforce and economy brace for more change and challenges ahead, it’s time for every organization to be laser-focused on their customers’ needs and feedback. Based on my experience supporting both HR and customer-facing functions, here are three ways businesses can practice customer-centricity. 1) Be employee-centric first While I might be partial, I truly think running a customer-centric business starts with being employee-centric. The way your people feel about your organization has a lot to do with how they’ll make your customers feel. If you focus exclusively on customers at the expense of employee engagement, satisfaction, growth opportunities and more, ultimately, you’ll be doing your customers a disservice. Choosing to be an employee-centric organization can lead directly to greater customer-centricity in a powerful way. When your people are successful — continuously learning and growing and fulfilled by their jobs — their energy and excitement can come through in every customer interaction. 2) Let feedback inform your strategy, not define it One of my favorite parts of visiting with customers is hearing what they think we can do better. It’s not always easy to have these conversations, but they can prove to be extremely helpful in guiding your strategy. Let me give you an example. Our customers told us that they shouldn’t have to operate in a walled garden. They’re looking for technology solutions that can integrate easily with others, enabling them to have more options when choosing a solution that’s right for them. That feedback was key to why we made a couple of essential acquisitions this year — EdCast and SumTotal. They allow us to provide more choices to our customers and help them use the best technology that’s right for them. I share this as a great example of how customer feedback can lead to impactful change and growth for the business. When a customer is willing to take the time to share valuable feedback, we must listen. But we also must be careful with feedback and avoid the instinctive response to fixevery gripe immediately. Our job as business leaders is to listen, digest and prioritize decisions for the good of the organization and the collective customer base. I encourage us all to listen more than we speak and always be thoughtful in how we react to feedback. 3) Be a strategic advisor for your customers Often when I meet with customers, they’re very interested to know how other Cornerstone customers are using our products — particularly new approaches to new challenges. Customers want to understand whether they might be missing something in their own approach to learning and talent development, and they also want to get ahead of anything they haven’t yet anticipated. These conversations always remind me that our customers aren’t just looking to us for a quick transaction. They see us as experts in our field with knowledge and insights that they don’t have access to themselves. So as HR leaders, we must go beyond delivering products and services to them and excel as strategic advisors who help them unearth their challenges, strategize solutions and achieve their goals. It’s important not to let your advisership wither after the sale. Make an effort to share trends you’re seeing among your customers, share stories of success regularly and schedule a recurring time to discuss challenges and brainstorm new approaches. You’ll gain the advantage of having your finger on the pulse of your customers’ needs, and you’ll be first in line when those needs turn into new opportunities. A customer obsession is worth the work Being a genuinely customer-obsessed organization takes both time and effort. But if you commit to treating your people well, listening to and prioritizing customer feedback, and consistently counseling and advising your customers, you’ll reap the rewards far greater than your investment.

Impacting  and enabling  lifelong  education,  one learner  at a time

고객 이야기

Impacting and enabling lifelong education, one learner at a time

Early on, the Cornerstone OnDemand Foundation team recognized that nonprofits serving their communities around the world lacked access to training. Recognizing Cornerstone had the right technology and relevant eLearning resources, the Cornerstone OnDemand Foundation utilized the Cornerstone Extended Enterprise learning platform to launch programs such as DisasterReady — the largest free and open online learning portal and library targeted to humanitarian aid and international development professionals. “The idea behind the Cornerstone OnDemand Foundation (‘The Foundation’) was a simple one: By investing in the people working in the nonprofit sector, we could help transform, strengthen, and empower communities around the world,” explained Julie Brandt, executive director, the Cornerstone OnDemand Foundation. Brandt continued, “We started The Foundation with the basic premise that we could leverage [Cornerstone’s] human capital management software, our HR expertise, and our ecosystem to help us accomplish this ambitious and important goal.” With that goal in mind, The Foundation began providing technology grants to qualified nonprofit organizations. These nonprofits gained access to the Cornerstone platform to develop their employee base at no cost or a discounted cost. One of the earliest beneficiaries of this technology access, support, and training was the large nonprofit, Save the Children. In late July 2010, a humanitarian crisis occurred in Pakistan and inadvertently shifted how The Foundation addressed building up and transforming communities. Heavy monsoon rains led to devastating floods in Pakistan, impacting one-fifth of the country and affecting millions of people. As Save the Children ramped up its humanitarian relief efforts, it came to The Foundation with an urgent request for more training licenses to support its team. Additionally, Save the Children needed to train thousands of other volunteers committed to assisting quickly but lacked the required skills to respond safely and effectively. The birth of an open platform — DisasterReady Since the Cornerstone OnDemand Foundation was established, the mission has been to transform the way people help people. Having witnessed the catastrophe caused by the floods in Pakistan and the inability to mobilize adequately skilled volunteers, The Foundation realized they could take the Cornerstone Extended Enterprise platform and create an open, online learning site that houses content of interest and relevance to humanitarians from all different organizations. The platform would serve as a central place for the nonprofit humanitarian and development world where everyone could access free learning. And in 2013, DisasterReady was born. Tina Bolding, director of DisasterReady, shared, “While humanitarian work is very rewarding, it is also a very challenging, high-stress, high-turnover job that impacts many people and helps communities in their most vulnerable time of need. And while learning and development opportunities would be even more needed in these circumstances, many times, this much-needed training is not readily available and accessible.” Global impact on the humanitarian sector In addressing the humanitarian and development sector, The Foundation found that the development and growth of employees through learning was a challenge. Nonprofit organizations found it hard to allocate money to their own development, to their own learning, to their own growth. As Kim Hagan, The Foundation’s director of learning strategy and engagement, stated, “There was this huge need for developing the people who work in these humanitarian aid organizations, and it was a perfect opportunity for us to do something we at Cornerstone were really good at, which was educating the world.” DisasterReady was phenomenally successful right from the start. It is now considered one of the most successful humanitarian free online learning platforms with more than 300,000 active global users (160,000 of which signed up in 2020) and more than one million learning objects accessed in 2020. Apart from global citizens who value humanitarian work, major international humanitarian and development organizations utilize DisasterReady. Those include Mercy Corps, International Rescue Committee, Project HOPE, United Nations High Commissioner for Refugees Agency (UNHCR), Oxfam International, Catholic Relief Services, and many others. Bolding shared, “As an example, safety and security is a really important topic for humanitarian organizations. Save the Children requires all their staff members to complete an assessment-based safety and security certificate program in DisasterReady that is comprised of 10 courses and a test. So, we have examples of organizations that use content in DisasterReady as mandatory training for their staff, as well as leveraging content for their learning strategy and their staff development programs." Responding to COVID-19 head-on As early as February 2020, the team started curating and creating content on COVID-19. Partnering with Project HOPE and Brown University, the team co-developed new online courses on COVID-19 for frontline healthcare workers. The DisasterReady team also created original infographics and learning playlists and added courses to the library on understanding COVID-19, including Working Remotely, Fundraising in a Crisis, and Mental Health & Stress Management. Hagan noted, “We partnered with Project HOPE to create COVID training for healthcare workers. We managed this project, and it took only eight weeks. Project HOPE paid for a vendor to create it, but we were heavily involved in the design and putting it out there.” Once the content was developed, the team used the Cornerstone Extended Enterprise’s playlist feature to curate the content and get it in front of users. With the onset of the COVID-19 pandemic in early 2020, DisasterReady content was accessed at even higher rates, reaching all-time highs in active and daily users starting in March and continuing through June 2020. Monthly active users continue at double the levels of 2019, showing the need for learning content in the humanitarian and development space to address 2020 challenges. Content partnership with other nonprofits Of the 100 local and global humanitarian nonprofits The Foundation counts as partners, the majority also donate content they developed to DisasterReady. “Our partner organizations get excited as they see the reach of their training expand to aid workers globally via DisasterReady and the opportunity to co-develop original online content to build capacity in the sector,” stated Bolding. For example, one of the most popular training curricula within DisasterReady was co-developed with Mercy Corps, a large international NGO. The Procurement and Logistics Certificate program is a series of six courses, one test, and is accredited by the Chartered Institute of Logistics and Transport. Of 34,000 registrations, 7,000 learners from all over the globe achieved their certificate in 2020. Other certification programs, enabled through Cornerstone Extended Enterprise, include one on core essentials of the humanitarian sector (16 hours of content and four tests — 515 people certified in 2020) and another certificate program on financial management. Overall, there are more than 1,000 free learning resources in the DisasterReady library, spanning a full array of content from technical courses on water, sanitation, and shelter in emergencies to Excel and unconscious bias training. Focusing on learner growth, learner engagement, and user experience “Even though we’re providing free learning content,” Alec Green, The Foundation’s chief marketing evangelist, emphasized, “it’s really about finding the right learners who have a specific need for this type of training.” Hagan added, “We’re not just looking for anyone to sign up for DisasterReady. We’re looking for people who have a commitment to learning, a commitment to really developing their skills, and the way we facilitate that is by doing a great job of always having great content [in DisasterReady].” The marketing team primarily leverages online advertising and social media to raise awareness of DisasterReady around the world and generate new signups. Once the marketing team introduces and attracts users to DisasterReady, the user experience takes over. Leah Hunsicker, solutions manager for The Foundation, works behind the scenes to ensure that she utilizes and configures Cornerstone Extended Enterprise features to help users seamlessly navigate the portal and find relevant content. To motivate learners to complete their learning, the team unleashes the portal’s power to generate badging, completion certificates, completion pages (which drive learner reviews), and custom emails to remind users to finish courses and certifications. Additionally, learner surveys, learner reviews (totaling more than 100,000 to date), and partner and advisory boards are leveraged to improve the product continuously. Expanding content globally In addition to English language content, DisasterReady also offers content in French, Spanish, and Arabic. In recent years, there has been a commitment to expand the content provided in Arabic. Bolding expressed, “Five years ago, we started working with Mercy Corps and the International Rescue Committee to create a program that would help equip humanitarian aid workers inside Syria.” She continued, “The aim was to make sure that local NGOs inside Syria and the surrounding countries would have access to training [to aid in alleviating the Syrian refugee crisis resulting from the Syrian civil war that began in 2011].” Training covers a wide range of topics, including implementing aid programs, applying for grants, and managing programs with training available in English and Arabic. To date, there are about 230 learning resources in Arabic. What’s next Hagan concluded, “Learning is central to everything we do, and it’s happening all around us [in every single sector, including the nonprofit sector]. We have capitalized on this new opportunity, and in 2021 and beyond, we believe DisasterReady will become the destination for professional development in the humanitarian sector. [DisasterReady] is the embodiment of our mission. It is the most effective way we can provide universal access to education to humanitarians around the world.” Going forward, The Foundation is committed to developing new courses and certificate programs to enable change-makers around the world to learn essential skills, develop their careers, and maximize their impact in the communities they serve. Learn how companies around the globe use Cornerstone to give leaders and their teams the tools and training needed to unlock people’s full potential. Start your demo with Cornerstone today!

How to build the power skills every employee needs today

기사

How to build the power skills every employee needs today

You may have heard the buzz about power skills. People often describe them as a rebranding of soft skills or human skills. But they're so much more than that. This new world of work we're all operating in requires a combination of specific soft and hard skills to be successful. Every employee, regardless of business function, should possess these power skills to succeed in this digital transformation age. For many organizations, digital transformation happened in a hurry during lockdowns. Along with virtual working environments came the need for employees to be digitally savvy, better communicators and competent using a suite of collaboration tools, to name a few. But according to a Salesforce 2022 digital skills study, just 25% of respondents labeled themselves "advanced in collaboration technology skills needed specifically for the workplace." Their responses imply that a large majority of workers still feel unprepared for jobs in the digital-first economy. Organizations need to help employees upskill and feel confident that their power skills will help them operate effectively in this new work environment. The birth of power skills Historically, hiring managers emphasized employees' functional capabilities, referred to as hard skills, more than their interpersonal abilities, referred to as soft skills. Hard skills encompass the skills candidates can demonstrate through previous roles, typically based on their resumes. These hard skills can be anything like coding, bookkeeping, graphic design and so much more. And in today's digital, hybrid work environment, some hard skills are no longer just specialties for specific roles. In many cases, they're an expectation that employees across all functions of an organization can analyze data to make strategic decisions. And while these hard skills are necessary to do the job in most instances, many organizations have come to realize they can teach these skills to employees on the job and don't always have to prioritize them as much when hiring. That's when organizations unearthed an emerging need for softer people skills, such as empathy in leadership, strategic thinking and problem-solving. And digital transformation has amplified that need. Teams had to learn to collaborate virtually, and even jobs that required employees to continue operating in person required expanded tech proficiency. There's also an understanding that organizations are more attractive and enjoyable places to work if they're rich in soft skills. There are all kinds of benefits, like increased productivity, improved customer experience and loyalty, better job satisfaction and retention rates, and greater employee confidence and adaptability. We've now entered the era of power skills, the powerful combination of critical functional skills and people skills. Growing interest in power skills from employees across the globe Organizations aren't the only ones gravitating toward this new era of power skills. Employees across industries are increasingly seeking opportunities to develop their power skills. In the first half of 2022, Cornerstone saw more than 1 billion minutes of learning content consumed, with topics related to power skills leading the charge among learner interest. Courses centered around power skills secured four of the top five most-registered courses during this timeframe, reinforcing the growing need for organizations to incorporate these skills to continue to grow their people and organization. Similarly, power skills also claimed leading spots when looking at top self-directed learning courses, top curation subjects and overall learning time. These courses featured topics surrounding productivity, emotional intelligence, teamwork and more. This growing interest in power skills wasn't limited to just one region. At Cornerstone, learners' increased global interest in power skills topics. In EMEA, for example, the top course topics in the first half of 2022 included personal development, communication, productivity, execution and more. The emerging essential power skills Organizations that focus on upskilling employees' power skills have immediately impacted employees' daily function and their organization as a whole. The power skills critical to the work environment today — and tomorrow — include: Communication and teamwork Team building Business writing Intercultural fluency Bias to action and adaptability Emotional intelligence Leadership and management Diversity, equity, inclusion and belonging Strategic thinking Critical thinking Problem-solving Coaching and mentoring Productivity and collaboration Computer skills Time management Communication tools (e.g., Slack, Teams, Outlook, PowerPoint, Word) Collaboration tools (e.g., SharePoint, Google Drive, Box) Project management tools (e.g., Asana, Wrike, Jira, Monday, AirTable) Digital and data fluency Digital literacy Data literacy Microsoft Excel Data analysis Cybersecurity literacy Personal development and wellness Work-life balance Stress management Mindfulness Fitness Growth mindset As work continues to evolve, you could say that power skills are replacing the power suit as a linchpin of work. Power skills are a must to position your people to be successful in the future of work and grow with your organization. And no one understands power skills better than Cornerstone. If you want to take your organization's skill building to the next level with critical power skills, check out Cornerstone Content Anytime. You can use these subscriptions to build the power skills you and your people need to succeed today and tomorrow.

스킬 육성

글로벌 스킬 부족 상황에서 살아남기

연구

글로벌 스킬 부족 상황에서 살아남기

새로워진 업무 현실은 조직과 직원에게 장기적인 긍정적이거나 부정적이거나 양쪽 방향으로 영향을 미치고 있습니다. 직원들의 스킬을 개발하는 데 집중하는 조직은 이러한 미지의 황무지를 헤쳐 나가려고 고군분투하지 않아도 성공할 수 있습니다. 세계의 성공적인 조직들이 어떻게 스킬을 사용하여 팬데믹 이후 시대에서도 조직과 직원이 살아남고 성장하도록 돕고 있는지, 당신의 조직은 어떻게 이를 실현할 수 있는지 알아보시기 바랍니다. eBook 다운로드 시 확인 가능한 내용: 성과가 높은 조직이 스킬을 통해 시장을 주도하는 방법 고용주와 직원의 신뢰도 격차 및 시사점 전 세계 스킬 개발의 현황 스킬로 주도하여 HPO가 되는 실용적인 전략

Cornerstone Learning 및 콘텐츠의 TEI(Total Economic Impact™)

연구

Cornerstone Learning 및 콘텐츠의 TEI(Total Economic Impact™)

“코너스톤은 사람들이 스스로 변화의 방향을 찾을 수 있도록 한다.” 학습은 비즈니스 우선순위를 실현할 수 있도록 뒷받침하는 강력한 도구가 되고 있습니다. 혁신을 가능하게 하고, 지속적인 변화를 촉진하며, 기업이라는 울타리 너머로 지식을 확장하고, 직원 경험(EX)를 최적화하고, 미래 인력을 확보하는 원동력은 바로 학습입니다. 팬데믹으로 인해 이러한 여정이 가속화되었지만 몇몇 기업은 아직도 과거에 발목이 잡혀 있습니다. 코너스톤의 의뢰로 포레스터 컨설팅이 TEI(Total Economic Impact™) 연구를 수행하여 Cornerstone Learning 및 콘텐츠를 사용한 조직의 순영향과 투자자본수익률(ROI)을 조사했습니다. 편익, 비용, 리스크를 더 면밀히 파악하기 위해 포레스터는 Learning 구독을 사용한 경험이 있는 의사결정권자 4명과 인터뷰를 진행했습니다. 인터뷰에 응한 분들은 Cornerstone Learning을 사용하며 경험한 가치에 대한 이야기를 가감없이 공유해 주셨습니다. 분석 자료 전체를 살펴보려면 포레스터 TEI 전문을 다운로드하십시오.

모두를 위한 완벽한 학습 경험

데이터시트

모두를 위한 완벽한 학습 경험

변화무쌍한 오늘날의 비즈니스 여건에서는 유연한 적응력을 갖추고 생산성을 높여 조직의 회복탄력성과 성장을 계속해서 시험해봐야 합니다. 시대 흐름에 맞는 수준의 민첩성에 도달하려면 구성원의 성공을 조직 전체의 성공과 연계시켜야 합니다. Cornerstone Learning을 이용하면 귀사의 규모에 맞춰 구성원들에게 현대적인 학습 경험을 제공할 수 있습니다. 구성원, 데이터, 콘텐츠, 시스템을 유기적으로 연결하면 인재 역량 개발도 최적화되고 지속성을 갖습니다.

인재 전략

직원이 최상의 성과를 낼 수 있도록 유도

데이터시트

직원이 최상의 성과를 낼 수 있도록 유도

조직에서 가장 중요한 KPI를 직원들이 목표로 삼도록 만드는 것은 어렵습니다. 하지만 적합한 성과 관리 소프트웨어가 있다면 조직의 성공 기준을 명확히 세워 직원들에게 공동의 미션으로 제시하여 협조를 이끌어낼 수 있습니다. Cornerstone Performance 는 조직의 목표를 달성하고 직원들의 스킬 개발을 돕는 유용한 도구를 제공합니다.

완벽한 통합 가상 학습 솔루션

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완벽한 통합 가상 학습 솔루션

그 어느 때보다도 떨어져 일하는 인력이 많아진 요즘 같은 시기에 비즈니스를 성공으로 이끌기 위해서는 서로의 위치에 상관없이 학습하고 소통해야 합니다. 조직이 직원들이 언제 어디서나 학습 및 공유할 수 있도록 지원해야 하는 이유입니다. Saba Meeting을 사용하면 고품질 가상 교육을 제공하고 팀 내 긴밀한 상호 작용이 가능합니다. Saba Meeting은 완벽한 통합 가상 교실 솔루션으로, 쉬는 시간, 데스크톱, 분할 화면 및 영상 공유, 공유 화이트보드, 설문 조사, 세션 내 텍스트 채팅, 이모티콘 등을 통해 대화형의 상호 참여적인 가상 이벤트 생성을 지원합니다.

고객 및 파트너와의 탄탄한 관계 구축

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고객 및 파트너와의 탄탄한 관계 구축

업무 환경이 빠르게 변화하는 현실에서 귀사는 역동적이고 적응력이 뛰어나야 합니다. 중요한 외부 이해 당사자와 탄탄한 관계를 형성하려면 전보다 훨씬 조직적으로 요구에 부응할 수 있어야 합니다. 유연성과 고유함을 갖춰 귀사의 비즈니스에 맞게 구축이 가능한 Cornerstone Extended Enterprise 는 귀사의 성장에 맞게 확장할 수 있으며, 외부 고객에게 충분한 정보를 제공하여 최신 오퍼링을 채택할 확률을 높여드립니다.

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