Let’s power the future ready workforce
Article

Let’s power the future ready workforce

 I know I’m not alone. We’ve all felt first-hand the personal and professional impact of the past 18 months. Navigating a global pandemic and the resulting “big reset” that turned our work and lives upside down, advocating for diversity, inclusion and equality for all people, and most recently, managing through the “Great Resignation.” All these things have fundamentally changed my own life and my work. I am still trying to balance the ever-evolving needs of my family and myself as we re-emerge from the effects of the pandemic. At the same time, I work to lead, motivate and engage a team of diverse, distributed people, ensuring that we stay connected and find common ground so we can execute huge, transformational work for our customers. As a team, we’ve found new and innovative ways to maximize our productivity while staying as agile as possible. And, we are all looking to the future with excitement, as we reflect on our personal and professional goals and seek new ways to grow — both individually and together. This is the picture of our work today The dramatic changes in our lives, the tectonic shifts in the way we work, and the new things we’ve learned about ourselves and each other shine a bright light on the opportunities we have in this moment. We are all searching for new ways to get inspired and to engage and grow at work and life — in a way that aligns with our ever-changing situations, which are all so uniquely personal. And whether change is required or chosen, it’s our human nature to try to “reweave” ourselves back into our new environments. To reconnect us back to purpose, to people, to the world around us. The experience of personal exploration, development and learning have been age-old ways to help us do that. But as important as this personal growth exploration is to us as humans, we can’t forget about the essential requirements of work. Enabling our people to grow and succeed in a way that works best for them AND enabling our business to grow and transform to meet the needs of our customers and markets is not an either/or conversation. Our ability to successfully navigate at this intersection is the lynchpin to the future of work. That’s the current gap we see in the market today Experience and intelligence must go hand in hand. To navigate the future of work successfully, we need to make a fundamental shift in the way we think about talent technology. To effectively adopt “back to human” strategies and elevate the people experience we need to harness — not ignore — the value of the essential talent tools, processes, workflows, and troves of people data and intelligence we’ve worked so hard to put in place. We’ve heard this from our vast and diverse customer base, and we believe Cornerstone is in a unique position to help solve this problem. It’s why we’re so excited that our latest innovation, Cornerstone Xplor, is launching today. It’s a new solution in our portfolio, but it represents more than that. Cornerstone Xplor works at the intersection of experience and intelligence Cornerstone Xplor is the manifestation of our company’s bold vision to revolutionize how people and teams will learn, grow, connect and thrive in this new world of work. It’s a holistic people growth experience that delivers a fully integrated and hyper-personalized journey of learning, skill development, growth and career mobility for every person. Cornerstone Xplor homepage See full image of Cornerstone Xplor homepage — The Cornerstone Xplor homepage is personalized to help employees see the content you’ve promoted, the training they need to take or the content that will help them meet their skill or learning needs. But unlike traditional Learning Experience Platforms (LXP) or other similar niche applications that create “experience silos,” Cornerstone Xplor brings every element of people growth into one single destination, so every person in your organization can: Design a personalized skill development and growth plan and a path to get there. Easily find the most engaging, relevant content that matches the skills they want to develop. Explore careers that are a fit for those skills. Connect with coaches and mentors who have mastered those skills. Join communities and explore gigs where they can practice those skills. Connect to an internal marketplace of job opportunities that align with those skills. Engage with others who share similar interests and ideas that have nothing to do with skills! Market response to Cornerstone Xplor is extremely positive. And here are two examples of how Cornerstone Xplor supports a better growth experience for people: Careers Explorer in Cornerstone Xplor See full image of Career Explorer — Career Explorer empowers employees to take career management into their own hands by providing a centralized location to explore career opportunities and to receive personalized development to support career advancement. Discover tab in Cornerstone Xplor See full image of Discover — Go beyond static content recommendations with Discover, a view into learning content recommendations inclusive of in-house and on-the-web content, all curated and filtered for quality, and searchable by skill and even by content vendor. And Cornerstone Xplor doesn’t detach this people experience from the systems and intelligence talent leaders need. Because the experience is only as powerful as the intelligence behind it. This is where the foundational strength of Cornerstone comes in. Cornerstone Xplor harnesses the power of our industry-leading learning, skills, content and talent capabilities, the broadest, deepest people data lake and purpose-built AI Engines to fuel continuous personalization and optimization of the people experience while delivering new levels of depth, flexibility, scale and insight for talent leaders. Supported by an AI-powered and skills-forward talent system As Cornerstone Xplor works on the experience layer, talent leaders have access to a whole new level of intelligence under the hood. They can easily identify their experts and offer them new opportunities to grow, visualize the skills they have across the organization, create new talent pools based on skills, and more precisely map and align the skills of their people to the evolving requirements of the business. They can auto-generate learning and skill development paths, create seamless skill and career journeys, deliver fresh, relevant, high-impact learning content — all surfaced by Cornerstone Xplor based on individual interests, goals and career aspirations — without all the heavy lifting. They can leverage Cornerstone Xplor to surface relevant learning and skills content, help people connect to mentors and experts, reveal options for both traditional and non-traditional career and skill paths, and connect people to an auto-matched “marketplace” of new jobs, gigs and projects. They can meet their people where they are with personalized learning, skill development and career growth opportunities – at scale and with more intelligence than ever — while keeping that experience tightly connected to their existing systems, workflows and essential learning and talent programs. Let’s meet this moment together How often do we REALLY get to shape the future of work? To inspire our people, help them achieve their goals and become their most extraordinary? To create a better world – the one we all aspire to live and work in? To empower our people to infuse their unique perspectives and personalities and strengths into work, and dazzle us with the results? It’s time to create this new world together. On behalf of everyone at Cornerstone, I’m excited to be on this journey with you, as we make our way together into the future of work. Today’s launch of Cornerstone Xplor is just the beginning of that journey, and we hope you like what you’re hearing. If you have questions, send me a message, I’d love to connect with you, even if we may not be able to do that in person, yet! To get a closer look at Cornerstone Xplor, check out this video

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#MillennialMatters: How to Get Your Coworker Fired
Blog Post

#MillennialMatters: How to Get Your Coworker Fired

My coworker once discovered that our colleague was blogging about us on his Tumblr account. He wasn't writing anything scandalous — the morning meeting was dull, he timed our bathroom breaks — yet it was in violation of our corporate policy. So as gossip spread through the workplace, we debated whether or not to turn him in. It turns out this predicament is common among my Millennial-aged friends. There's one who sees his friend in Facebook photos smoking pot. There's another who sees her friend hanging out at the beach when she called in sick. With ever-changing digital and workplace guidelines, what is considered acceptable and unacceptable to report to HR? After all, no one wants to be a tattletale, but at the same time, no one wants to get in trouble for not notifying corporate HR about behaviors that might damage their livelihood. It turns out there's no consensus among HR managers about specific social media policies. Larger firms tend to adhere to stricter no-tolerance guidelines, while smaller shops are more lenient, but all agree that HR departments need to be proactive about addressing social media usage. "Many of our employees don't see anything wrong with talking about their lives at work, so during orientation, just as I talk about vacation or healthcare, we talk about best practices," says one HR executive with an entertainment company. Indeed, HR managers believe "don't do stupid things" is the best approach to social media. Coworkers don't need to tattle if their colleagues aren't doing inappropriate things. "It’s really an issue of common sense ... everyone has the right to free speech so from a social media perspective, we can’t tell people what to say or what not to say. And frankly, given the nature of our business, we encourage our employees to be very active on social media — to share experiences, highlight events, share new perspectives, raise awareness," says HR manager Alison Moriarty, SVP, Group Director, Starcom MediaVest Group, a network under advertising holding company Publicis Groupe. There are still times when employees may see things that they wished they didn't. And when that happens, HR managers prefer these workers err on the side of more rather than less disclosure. "As an employer, it is critical for us to protect the interests of our clients, our people and our business," says Moriarty. These violators may face punishment, but HR managers say they won't penalize workers for not telling them about coworkers. Several say that this open, as-you-see-fit policy encourages young employees to come forward. That said, many managers realize that Millennials may not view many situations as problematic — or that they fall into a grey zone of uncertainly. As such, many recommend setting up a way to anonymously report situations that then allow others to take control. "It's all about transparency. Let me know the good and the bad and let me be the judge," says one executive with an advertising agency. Ultimately, anonymity is how my colleagues and I handled our blogging worker. We left a note that led to HR eventually deciding that his behavior was unacceptable and he was let go. Full disclosure: we still read his blog.

How to launch a skills-forward talent strategy
Research

How to launch a skills-forward talent strategy

It’s been said that 2020 brought about three years of digital transformation in three months. The initial phases of that transformation centered on adapting to the dramatic and sudden changes thrust upon us, such as enabling remote and distributed workforces to simply work, communicate, and collaborate. What we know now is that this change is far more permanent than many expected. In today’s environment of unrelenting business transformation, roles are shifting quickly, and skills are becoming obsolete faster. Your organization needs to identify, acquire, and develop the skills needed to transform, compete in new markets, and thrive. So how do you upskill your people in a scalable way that keeps you competitive rather than constantly playing catch-up? In short, by providing career growth opportunities. But often, employees think it’s easier to find a new job outside their company than inside. And in many organizations, there are internal cultures holding back career growth and internal mobility. Developing a skills-forward talent strategy can help you unite people growth with business success. This guide outlines four key steps involved in this strategy. Let’s dive in.

The fully integrated virtual learning solution
Datasheet

The fully integrated virtual learning solution

Today’s workforce is more dispersed than ever before, making the need to learn and communicate across different locations critical to business success. So your organization needs to support your employees with learning and collaboration capabilities wherever, whenever. With Saba Meeting, you can ensure highquality virtual training and well-connected team interactions. As a fully integrated virtual classroom solution, Saba Meeting helps you create interactive and engaging virtual events with breakout sessions, desktop, split screen and video sharing, collaborative whiteboards, polling, in-session text chat, emoticons, and more.

Trends at Work

The fully integrated virtual learning solution
Datasheet

The fully integrated virtual learning solution

Today’s workforce is more dispersed than ever before, making the need to learn and communicate across different locations critical to business success. So your organization needs to support your employees with learning and collaboration capabilities wherever, whenever. With Saba Meeting, you can ensure highquality virtual training and well-connected team interactions. As a fully integrated virtual classroom solution, Saba Meeting helps you create interactive and engaging virtual events with breakout sessions, desktop, split screen and video sharing, collaborative whiteboards, polling, in-session text chat, emoticons, and more.

2022 HR Resolutions: Three Trends Shaping the Future of Work
Blog Post

2022 HR Resolutions: Three Trends Shaping the Future of Work

It’s been roughly two years since the start of the COVID-19 pandemic. In those two years, catastrophic changes have affected the job market. According to ILO Monitor, 114 million jobs were lost in 2020 alone. And more recently, the unemployment level globally stands at about 220.5 million people. While this reality created a grim outlook going into 2021, the businesses that were able to successfully navigate the challenges presented by the pandemic did so by adapting their business strategies to catch up with the high levels of change and brought their people along with them for the monumental transformation. Now that 2022 is upon us, companies are refocusing their attention on establishing a future-ready organization. One that reimagines new ways of doing work that actually work for everyone – their employees, their customers, their partners, and so on. So what will companies be focused on this year to get their organization future-ready? Three Cornerstone executives weigh-in on specific trends they’re seeing from the market and from Cornestone’s own customers. From viewing the “Great Resignation” as an opportunity to usher in the “Great Hiring,” to reinforcing skills-based, self-directed learning among their employees, and greater adoption and integration of AI in HR tech, we leave 2021 behind us with renewed energy and excitement for the future of work. A “Great” Shift: Employee Experience Takes Center Stage in “The Great Hiring” The ebbs and flows of the global economy caused millions to be displaced from their jobs, which was then followed by a wave of those experiencing a level of ‘career curiosity’, causing them to leave on their own accord. Professional burnout, a lack of visibility into career advancement opportunities and pay discrepancies are all playing a role in an employee’s decision to seek employment elsewhere. “It is the responsibility of employers, each and every one of us, to ensure we’re level-setting and creating the necessary opportunities for the continued success of our people,” said Kimberly Cassady, Chief Talent Officer at Cornerstone. “To start, companies can no longer forgo providing a clear view of individual career paths within the organization. When an employee is aware of their growth potential within their company, as well as the learning and development opportunities provided to develop new skills (or even experience new roles!), they’ll be more inclined to see a future with the company and stay.” Take Cornerstone, for example. To maintain employee engagement amid the pandemic, talent leaders designed an environment where employees can meaningfully contribute their talents and grow their skillsets. Starting with our new “Cornerstone Gigs” program, Cornerstone created short-term stretch assignments to allow employees interested in internal mobility the opportunity to expand on existing, transferable skills outside of their usual departments. The gigs are posted by other employees or project managers wanting fresh input and hands-on support, with the intention of enhancing or accelerating a particular initiative or business goal. In its first year, the initiative experienced tremendous interest from Cornerstone employees, 250 of which applied to take part, resulting in 75 gig placements throughout the company. To support organizations in providing growth opportunities for employees, we introduced Cornerstone Xplor earlier this year, a people experience platform that brings a fully integrated and hyper-personalized journey of learning, skill development, growth and career mobility to employees. Powered by the Cornerstone Skills Graph, Cornerstone Xplor uses AI and skills tech to capture a deep understanding of the unique interests, strengths, goals and needs of every individual. It then connects employees to modern, high-quality learning content and creates personalized career pathways that empower them to grow and navigate their own careers in the context of both personal and business priorities. Though opportunities for internal advancement are and should remain a priority, these solutions won’t solve all open job requisitions. New hires will need to happen to fill the 11 million jobs currently open as a result of The Great Hiring. “Those businesses offering remote work opportunities will continue to be the ones to attract top talent,” acknowledged Cassady. “Meanwhile, those unwilling to pivot to a remote work environment will need to reconsider their organization’s overall strategic goals and approach to align with the expectations of today’s workforce.” Targeted Skills-Based, Self-Directed Learning on the Rise The pace of change in today’s work environment is unparalleled. Due in large part to the ongoing business disruptions and accelerated needs created by the pandemic, 58% of the workforce will require new skills to do their jobs successfully according to a recent Gartner HR Research survey. Employees across business segments are now feeling pressured to not just hone in on their existing skillsets, but to develop new ones to keep pace with the expectations required of their role or industry. When given the right learning resources, employees are making a more concerted effort to learn new skills in their own time, or what’s known as self-directed learning. “From 2020 to 2021, there was a four time increase in self-directed course registrations within our content product,” said Summer Salomonsen, VP, Content Product at Cornerstone. “This tells us that not only are learning resources in demand with people leaders, but the individual is now more likely to be seeking courses that will help advance their careers and make them more well-rounded, informed people at work.” The rise in self-directed learning goes beyond an increase in interest to upskill and reskill to advance their careers as we find employees are also focused on people skills, DEIB training and other empathy-related topics. “Now more than ever, employees are motivated to learn,” indicated Salomonsen. “We have an opportunity here to offer L&D content that is both easily accessible and relevant, compelling and varied, while also ensuring employees are getting value out of it.” Cracking the AI code for HR and for People While AI is increasingly being introduced as a tool for HR departments, including for talent acquisition and L&D opportunities, the technology is not being used to its full potential for the entire workforce. However, the potential is there, according to Ajay Awatramani, Chief Product Officer at Cornerstone. “The adoption of AI in HR technology will continue to rise as new tools become available and proven in the market,” said Awatramani. “With time, HR leaders will feel empowered to make incredibly important decisions about their business and people, relying on HR data combined with AI-based solutions, and employees will have access to advanced, personalized, consumer-grade tools that help them be more efficient and grow their careers. It’s a win-win situation.” This is evidenced by Mercer’s 2021 Global Talent Trends study which found “more than 60% of executives say the top HR trend offering impact is using talent analytics to make decisions rooted in data.” With the right application of machine learning and AI technologies, HR leaders can enable action-oriented talent practices that benefit both employee and organizational growth. For example, AI makes it possible to connect learning to growth by not only identifying skill gaps to fill, but then guiding learners toward relevant content to help close those gaps. AI can also target the right growth opportunities to the right people by using it to surface and assign relevant projects. It’s the power of AI that enables both groups to reach their goals much quicker and with significantly more accuracy. The HR Industry is Poised for Resilience While 2021 certainly presented its fair share of challenges, HR has continuously proven its value to the business as the function helped organizations adapt and overcome challenges over the past two years. Here, at Cornerstone, we remain confident in the extraordinary progress already made and the transformative changes expected to be made in the coming year as the future of work is reimagined. If you’re as invigorated by the opportunities ahead and want to learn how your organization can tap into creating engaging employee experiences, finally connect skills development to career progression and meet the future, ready, check out our guide for talent leaders.

How to Reframe the Great Resignation: A Checklist
Checklist

How to Reframe the Great Resignation: A Checklist

The COVID-19 pandemic has caused something like whiplash for the workforce. It turned the workplace upside down and people are considering different career opportunities in the hopes of finding greater flexibility, better pay, safer work environments or other benefits. Employees are reprioritizing their lives and aligning careers with their aspirations and values. They want more driver’s seat control in their growth and skill development, instead of getting motion sickness from the passenger’s seat. How organizations respond is key. Whether you’re an HR professional, supervisor or frontline employee, this checklist, created by Cornerstone and GovLoop, can help to facilitate positive workforce changes. Download the checklist for guidance on reframing your thinking around “the great resignation” and move to a mindset that focuses on “the great reprioritization.”

Skills Building

Cornerstone Xplor: Skill building for the future of work
Datasheet

Cornerstone Xplor: Skill building for the future of work

The world of work has evolved, and the way people development works must too. Organizations and employees need more insight into their skills, where they can grow, and what will help them get there. Cornerstone Xplor delivers personalized experiences that drive the skill-building and growth you need to keep your organization competitive. Download this datasheet to learn more about how you can build connections between your people, resources, and opportunities for every employee in your organization using the skills AI built into Cornerstone Xplor.

Build a resilient and skilled workforce
Whitepaper

Build a resilient and skilled workforce

How we live, work, socialize, and learn is changing. Skills and roles are rapidly shifting. Developing talent today requires more flexibility to meet the evolving nature of work and skills. So to ensure your organization’s success today and going forward, you need a new model that empowers employees with tools for setting and developing meaningful goals and growth pathways. Cornerstone Xplor is that model. Download this report to learn more about Cornerstone Xplor and how it revolutionizes the way organizations and their people learn, grow, and evolve their skills.

Skills: The new language of the modern workforce
Datasheet

Skills: The new language of the modern workforce

Skills are the common link between our HR systems and our people. As an adaptable AI skills framework, Skills Graph automatically maps and connects skills to content, roles, people, and more. Your organization can then quickly identify the skills required for every position, form targeted career paths, and recommend the training your people want and need to be successful for the organization and themselves. Download this report to learn more about Cornerstone Skills Graph.

Talent Strategy

#MillennialMatters: How to Get Your Coworker Fired
Blog Post

#MillennialMatters: How to Get Your Coworker Fired

My coworker once discovered that our colleague was blogging about us on his Tumblr account. He wasn't writing anything scandalous — the morning meeting was dull, he timed our bathroom breaks — yet it was in violation of our corporate policy. So as gossip spread through the workplace, we debated whether or not to turn him in. It turns out this predicament is common among my Millennial-aged friends. There's one who sees his friend in Facebook photos smoking pot. There's another who sees her friend hanging out at the beach when she called in sick. With ever-changing digital and workplace guidelines, what is considered acceptable and unacceptable to report to HR? After all, no one wants to be a tattletale, but at the same time, no one wants to get in trouble for not notifying corporate HR about behaviors that might damage their livelihood. It turns out there's no consensus among HR managers about specific social media policies. Larger firms tend to adhere to stricter no-tolerance guidelines, while smaller shops are more lenient, but all agree that HR departments need to be proactive about addressing social media usage. "Many of our employees don't see anything wrong with talking about their lives at work, so during orientation, just as I talk about vacation or healthcare, we talk about best practices," says one HR executive with an entertainment company. Indeed, HR managers believe "don't do stupid things" is the best approach to social media. Coworkers don't need to tattle if their colleagues aren't doing inappropriate things. "It’s really an issue of common sense ... everyone has the right to free speech so from a social media perspective, we can’t tell people what to say or what not to say. And frankly, given the nature of our business, we encourage our employees to be very active on social media — to share experiences, highlight events, share new perspectives, raise awareness," says HR manager Alison Moriarty, SVP, Group Director, Starcom MediaVest Group, a network under advertising holding company Publicis Groupe. There are still times when employees may see things that they wished they didn't. And when that happens, HR managers prefer these workers err on the side of more rather than less disclosure. "As an employer, it is critical for us to protect the interests of our clients, our people and our business," says Moriarty. These violators may face punishment, but HR managers say they won't penalize workers for not telling them about coworkers. Several say that this open, as-you-see-fit policy encourages young employees to come forward. That said, many managers realize that Millennials may not view many situations as problematic — or that they fall into a grey zone of uncertainly. As such, many recommend setting up a way to anonymously report situations that then allow others to take control. "It's all about transparency. Let me know the good and the bad and let me be the judge," says one executive with an advertising agency. Ultimately, anonymity is how my colleagues and I handled our blogging worker. We left a note that led to HR eventually deciding that his behavior was unacceptable and he was let go. Full disclosure: we still read his blog.

How to launch a skills-forward talent strategy
Research

How to launch a skills-forward talent strategy

It’s been said that 2020 brought about three years of digital transformation in three months. The initial phases of that transformation centered on adapting to the dramatic and sudden changes thrust upon us, such as enabling remote and distributed workforces to simply work, communicate, and collaborate. What we know now is that this change is far more permanent than many expected. In today’s environment of unrelenting business transformation, roles are shifting quickly, and skills are becoming obsolete faster. Your organization needs to identify, acquire, and develop the skills needed to transform, compete in new markets, and thrive. So how do you upskill your people in a scalable way that keeps you competitive rather than constantly playing catch-up? In short, by providing career growth opportunities. But often, employees think it’s easier to find a new job outside their company than inside. And in many organizations, there are internal cultures holding back career growth and internal mobility. Developing a skills-forward talent strategy can help you unite people growth with business success. This guide outlines four key steps involved in this strategy. Let’s dive in.

Identify the skills employees need to succeed
Research

Identify the skills employees need to succeed

It’s no secret, people want to do meaningful work, expand their career opportunities,and understand their impact. To remain competitive, you need to help people connect what they’re learning to the benefits of career growth and new opportunities to advance their careers and transform the business. In this guide you’ll learn three critical steps to establishing skills as the universal language for growth and success for your people and your organization.