Committed to customer success

What you can expect from the Cornerstone Experience

At Cornerstone, we understand that your business is personal. And when it comes to your people 
and technology strategies, addressing today’s challenges and opportunities isn’t always simple.

That’s why experience matters

That’s why experience matters

Yours. Ours. And it’s why customers 
like you choose Cornerstone.

Pioneers with vision and know-how

Pioneers with vision and know-how

We draw on more than two decades at the forefront of talent and people innovation to help customers like you stay ahead of the curve. You’ll work with talent experts who understand big ideas and translate your insight and feedback into better products. This partnership helps you deliver great experiences for your people and the results that matter to your organization.

Focused on 
your success

Focused on 
your success

The people you engage with at Cornerstone care deeply about your experience. You’ll have a team of passionate people standing alongside you, with an unwavering focus on making it easy for you to succeed — with our solutions and in your journey with us.

Services that deliver – from pre-sales through launch

Services that deliver – from pre-sales through launch

Our team of delivery professionals and network of certified partners are obsessed with creating an implementation experience that will make your launch 
a success. Your delivery team will be engaged with you throughout the process – from pre-sale to launch – to ensure you have an advocate who understands why you bought Cornerstone and what you need for your people strategy to come to life. As part of our commitment to the success of your technology launch, we hold our professionals to rigorous product and consulting certification standards with continuous proactive implementation quality oversight.

Expert support 
when and where 
you need it

Expert support 
when and where 
you need it

Sometimes technology challenges happen. In those moments, it’s all about how we respond and make it right. Our Global Support team of product and technology experts is ready to take expeditious ownership of resolving your issue with clear answers that make sense for your product configuration.

Customer 
learning that turns administrators 
into experts

Customer 
learning that turns administrators 
into experts

Cornerstone U is dedicated to making it easy for you to expertly administer your solutions and engage with the latest product innovations, fully leverage your technology investment and bring your people strategy to life. Whether you prefer to learn at your own pace, live with a product expert facilitator, from other customers, or you want full certification credentials, we have an extensive library of learning experiences waiting for you.

A powerful 
community 
collective 
to support you

A powerful 
community 
collective 
to support you

One of the most remarkable and rewarding things about being a Cornerstone customer is the inspiration that comes from connecting with peers who’ve “been there, done that” and who are excited to share stories, offer their lessons learned, and exchange new ideas. As a part of the Cornerstone community, you’ll get the wisdom of a vibrant, global community of thousands of talent leaders like you.

Our global customer community

Our global customer community

  • 6,000+ strong
  • 10+ Communities of Practice & Special Interest Groups
  • Virtual “Ask a Peer” and community best practices
  • One pinnacle annual event – Cornerstone Convergence
  • 100+ Regional User Groups
  • Release communities that prepare you to adopt new features
  • Executive Exchange forums for leaders by leaders
Come see 
for yourself

Come see 
for yourself

Empowering you to deliver the outcomes that matter to your people and your organization is what drives us and defines your customer experience at Cornerstone.

Schedule a personalized 1:1

Talk to a Cornerstone expert about how we can help with your organization’s unique people management needs.