Leading print technology company, Epson, chose TalentLink to help them deliver a consistent approach to recruitment processes across Europe, the Middle East, Africa, and Russia.
Business challenge
Epson needed to streamline their recruitment process across EMEA & Russia to improve candidate experience and the wider recruitment process. Before the TalentLink implementation, Epson managed the collection of applications through an email mailbox and manually matched CVs against open vacancies.
Before 2012, Epson ran recruitment differently across every market in Europe, the Middle East, Africa, and Russia, with no shared process. TalentLink gave the talent acquisition team one consistent way to recruit no matter where they operated.
This allowed the talent acquisition team to spend a lot more time on adding value than looking through a black hole.
Why Cornerstone TalentLink
Epson evaluated several platforms before choosing TalentLink, many of them American systems adapted for UK and European use after the fact. TalentLink stood out for actually understanding how recruitment works across the UK and Europe, with multi-language support built in from the start and a user interface the team found intuitive and easy to implement from day one.
Business benefits
- A single platform to host current vacancies, and match new roles to existing candidates
- Streamlined and optimized candidate experience throughout the process
- Cross-device access to support staff offsite and on-the-go
- Multi-language capabilities for localized experience across all regions and European expertise
- Real-time reporting and insight
- AI-powered candidate matching for increased efficiency. Upload a job description and TalentLink automatically surfaces the 10 best-fit candidates already in the system, cutting hours of manual CV searching down to minutes.
Looking ahead
Epson's next priorities center on driving more consistent, strategic use of TalentLink across teams, supported by a growing partnership with the Cornerstone customer success team. Planned focus areas include:
- Deeper LinkedIn integration
- A streamlined one-page apply experience to simplify the candidate journey
- Expanded reporting to support more consistent, data-driven recruitment decisions
The goal: keep improving employee engagement and candidate experience as recruitment volume grows.
