Employee Performance Management Survey
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Employee Performance Management Survey

 

Of employed U.S. adults who have experienced their employer’s performance review process:
  • Less than half (45%) said the feedback they receive is a fair and accurate representation of their performance
  • Only a third (33%) said the feedback they receive is not a surprise and is feedback they have gotten prior to the formal review
  • Only a fourth (25%) indicated they are given specific examples of their work to support the feedback they receive

Of employed U.S. adults who have experienced their employer’s performance review process:

  • Only 21% said they use online or software-based forms (e.g. via an intranet portal) to submit formal performance review
  • The rest use other methods such as handwritten, paper-based forms (38%) or electronic-based forms (e.g. MS Word or Excel docs) (31%).
  • Another 21% do not use review forms because they receive their formal review verbally

Of employed U.S. adults who receive feedback from their manager/employer regarding their job performance:

  • 74% receive verbal feedback
  • 37% receive formal written reviews
  • 25% receive performance feedback through email
  • 17% receive feedback during weekly check-in meetings
  • Only 4% indicated they receive feedback on internal social networks

Respondents who indicated they viewed their current job as a long term career were most likely to have a clear understanding of how their role contributes to the company’s business objectives:

  • Less than 1 year: 32%
  • At least one year, but not long term: 52%
  • Long term career: 59%

Employees in the retail industry are most likely to prefer daily or weekly feedback

  • Retail: 30%
  • Government / Public sector: 21%
  • Education: 20%
  • Healthcare: 21%

Employees in the education industry are most likely to prefer feedback at the end of the task:

  • Retail: 9%
  • Government / Public sector: 15%
  • Education: 20%
  • Healthcare: 10%