The board's new mandate to CIOs and CHROs

Research
The board's new mandate to CIOs and CHROs

New research on why the AI era requires shared ownership of workforce readiness.

The AI era has fundamentally changed what it means to keep a workforce ready. Workforce readiness is no longer solely an HR or IT responsibility. It has become a shared business capability that requires joint leadership from CIOs and CHROs.

Based on research with more than 2,000 HR leaders, IT leaders, and employees, this report explores:

  • Why workforce readiness has become the board's new mandate for both CIOs and CHROs
  • The workforce intelligence gap undermining workforce investments and productivity targets
  • The CIO-CHRO leadership model separating workforce-ready organizations from everyone else

Key findings

  • 94% say workforce planning must become more continuous and adaptive.
  • 93% say HR and IT need stronger alignment on workforce needs.
  • Organizations where HR and IT collaborate closely are 67% more likely to make workforce decisions at the speed required.