The Future of Work: AI, Workforce Intelligence & Human Potential
Exclusive Interview with Himanshu Palsule, Global CEO, Cornerstone OnDemand
How is AI reshaping the workforce—and what will it take for organizations to stay future-ready?
In an exclusive conversation on ET NOW, Himanshu Palsule, Global CEO of Cornerstone OnDemand, explores the rapidly evolving world of work and the critical role of AI in shaping the workforce of tomorrow.
From agentic AI and workforce intelligence to skills gaps and AI fluency, the conversation offers practical perspectives for business leaders, HR professionals, and organizations navigating the next phase of AI adoption.
Key Takeaways
India at an AI Inflection Point
India has the talent, scale, digital infrastructure, and entrepreneurial ecosystem to play a significant role in the global AI economy. The opportunity now lies in moving beyond being an AI talent hub to becoming an AI powerhouse.
From AI Assistants to Agentic AI
AI is evolving from answering questions to driving outcomes. Agentic AI has the potential to identify skills gaps, recommend interventions, and help organizations take action—not simply provide insights.
The Skills Gap Is Accelerating
As technology evolves faster, skills are changing—and sometimes becoming obsolete—at an unprecedented pace. Organizations need to focus increasingly on skills, adaptability, curiosity, collaboration, and continuous learning.
Workforce Intelligence: Connecting the Dots
The future of HR goes beyond systems of record. Workforce intelligence can connect signals across systems of record, systems of work, and systems of experience to provide leaders with the insights they need to make better, faster decisions.
AI Fluency Is a Continuous Journey
AI adoption is not a one-time training program or event. Organizations need to build continuous, personalized AI fluency across functions and employee groups.
Keep Humans at the Centre
As AI becomes more capable, uniquely human capabilities—including judgment, empathy, creativity, collaboration, and decision-making—will become increasingly important.
Trust and Transparency Matter
As AI changes roles and responsibilities, leaders must be transparent about what AI means for employees. Building trust will be critical to successful and sustainable AI adoption.
A Message for Leaders
Himanshu’s message is clear: embrace AI, but keep people at the centre.
Organizations that combine AI capabilities with continuous learning, workforce intelligence, business agility, and human potential will be better positioned to navigate the future of work.
“AI can fundamentally enhance your human potential.”
Watch the Interview
Don’t miss this insightful conversation with Himanshu Palsule on the future of AI, work, and workforce readiness.
