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Who Cares About the Employee Experience?

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Listen in below as Mr. Employee Experience, Ben Whitter explores who in the organisation should care about the employee experience and why it matters today more than ever. Ben will also share the findings of our early 2023 employee experience polls.

The employee experience - from onboarding, to learning and career progression, to general wellbeing - has become critical for organisations around the world in the fight to retain and attract great talent. Never before has there been such visibility into how organisations treat their employees. From websites like glass door, to open forums such as LinkedIn and Twitter, the world will hear about negative employee experiences. But who is involved in creating a good employee experience, what is the impact and what are the current trends in this area?

To get the most out of your employees, you need to get them more engaged - at every stage of their journey. Studies show that employee engagement is an outcome of employee experience. Companies that score in the top 25% on employee experience report nearly 3 times the return on assets, and more than 2 times the return on sales, compared to organisations in the bottom quartile. It’s safe to say that employee experience impacts the bottom line.

“Experience is everything. From pre-hire to retire, using the experience as a lens, we can maximise all the interactions an individual has with an employer over the long-term to create a deep sense of belonging and co-create high performance and stronger business outcomes.”

Ben Whitter

Watch this On Demand webinar to learn:

  • Why we should all care about employee experience from the CEO down.
  • How employee experience and employee engagement are inextricably linked, and directly impact the organisation’s bottom line
  • Steps your organisation can take to improve its employee experience
  • How HR functions can effectively facilitate the employee experience to help the organisation outperform its rivals
  • The results of our employee experience survey!

SPEAKER: Ben Whitter, HEX Organisation

Ben Whitter is the author of the ground-breaking books, Employee Experience (2019) and Human Experience at Work (2021). Recognised by Thinkers50 as one of the World's leading management thinkers in 2021 and one of the top 30 most influential HR thinkers in the UK by HR Magazine, Ben is consistently regarded as the world's leading authority on employee experience, and his compelling work has reached millions of business leaders worldwide.

Working across cultures and contexts, Ben is a unique global voice in the world of work and is a prolific international keynote speaker, writer, coach, and advisor; his work has been featured by Forbes, BBC, The Economist, The Times, and HR publications worldwide and he has given keynotes on EX in 30+ countries. His company, HEX Organization, helps the world’s leading organisations to build and elevate their EX strategies to deliver exceptional human and business outcomes. Ben also founded the digital and globally-delivered HEX Practitioner Programme - an exclusive space and certification for the leading EX professionals and teams globally.

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