Who Cares About the Employee Experience?
Listen in below as Mr. Employee Experience, Ben Whitter explores who in the organisation should care about the employee experience and why it matters today more than ever. Ben will also share the findings of our early 2023 employee experience polls.
The employee experience - from onboarding, to learning and career progression, to general wellbeing - has become critical for organisations around the world in the fight to retain and attract great talent. Never before has there been such visibility into how organisations treat their employees. From websites like glass door, to open forums such as LinkedIn and Twitter, the world will hear about negative employee experiences. But who is involved in creating a good employee experience, what is the impact and what are the current trends in this area?
To get the most out of your employees, you need to get them more engaged - at every stage of their journey. Studies show that employee engagement is an outcome of employee experience. Companies that score in the top 25% on employee experience report nearly 3 times the return on assets, and more than 2 times the return on sales, compared to organisations in the bottom quartile. It’s safe to say that employee experience impacts the bottom line.
“Experience is everything. From pre-hire to retire, using the experience as a lens, we can maximise all the interactions an individual has with an employer over the long-term to create a deep sense of belonging and co-create high performance and stronger business outcomes.”
Watch this On Demand webinar to learn:
- Why we should all care about employee experience from the CEO down.
- How employee experience and employee engagement are inextricably linked, and directly impact the organisation’s bottom line
- Steps your organisation can take to improve its employee experience
- How HR functions can effectively facilitate the employee experience to help the organisation outperform its rivals
- The results of our employee experience survey!
SPEAKER: Ben Whitter, HEX Organisation
Ben Whitter is the author of the ground-breaking books, Employee Experience (2019) and Human Experience at Work (2021). Recognised by Thinkers50 as one of the World's leading management thinkers in 2021 and one of the top 30 most influential HR thinkers in the UK by HR Magazine, Ben is consistently regarded as the world's leading authority on employee experience, and his compelling work has reached millions of business leaders worldwide.
Working across cultures and contexts, Ben is a unique global voice in the world of work and is a prolific international keynote speaker, writer, coach, and advisor; his work has been featured by Forbes, BBC, The Economist, The Times, and HR publications worldwide and he has given keynotes on EX in 30+ countries. His company, HEX Organization, helps the world’s leading organisations to build and elevate their EX strategies to deliver exceptional human and business outcomes. Ben also founded the digital and globally-delivered HEX Practitioner Programme - an exclusive space and certification for the leading EX professionals and teams globally.
Want to keep learning? Explore our products, customer stories, and the latest industry insights.
6 steps to defining your organizational values
Organizational culture can be seen as a "personality" created by the organization's values, attitudes and behaviors. This "personality" attracts and keeps great talent, creates a positive public image and helps build long-lasting relationships with stakeholders, vendors and customers.
5 ways to make your workplace more LGBTQ+ inclusive
A diverse workplace is only as strong as the measures it puts into place to foster authentic and meaningful inclusion. People know when you're making a real effort or just going through the motions. We need to create work environments where everyone feels welcome and is empowered to bring their full self to work.
Improve workplace culture with modern compliance training
According to Gartner, workers are twice as likely to quit their jobs after observing compliance violations. Quite simply, non-compliance is costly. Not only does it mean hefty fines, but it also has the potential to hurt and organization’s reputation and decrease employee morale. What also makes compliance particularly challenging is that laws and regulations constantly change and update.