Services - GPS
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Global Product Support

Focused on your success every single day

Pick a package that fits all your needs
Cornerstone’s Global Product Support (GPS) team offers ongoing support to keep your system efficient all the time. Whether you’re global or local, and whether you’re launching one product or the whole Cornerstone suite, we’ll help you find the best support package for your business.
Immediate support
Feature-function questions? No problem. We offer frontline support so you can get answers and solutions quickly.
Quick answers
Get your questions answered! You'll have access to the Online Knowledge Base and Cornerstone Success Center whenever you need it.
We've got your back
Need a hand? We'll take care of any standard engineering services. Cornerstone handles the scoping, tracking, and delivery.
Constantly informed
Stay in the know. We'll tell you anytime we diagnose a problem and resolve an issue.
Complex issues - easy solutions
Let's problem solve! We collaborate with subject matter experts to research complex issues and find you answers.
Get connected - stay engaged
Engage, connect, and be heard. Use our Client Engagement programs as your channel and guide.
Interested in our four success plans?
Our Professional, Professional+, Premier and Premier+ Success Plans offer clients a higher level of support to achieve business goals. We have the knowledge, training, and resources to support every phase of your business growth. Learn More

Success Stories

191 countries
30+ million subscribers
43 languages
"Cornerstone's multiple layers of support make it simple to get the answers you need."
Mike Baker, Associate Vice President, Learning and Development, First Citizen's Bank and Trust of South Carolina
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"Cornerstone sets the bar in terms of service and relationship that exceeds our other vendors."
Cassie Atteberry, HR Management, Hallmark
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"Cornerstone has transformed the traditional client-supplier relationship into a real partnership."
Ariel Kestens, Global Head of Learning and Research for the IFRC
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"We keep rolling out new content for each of our product lines to keep customers engaged."
Blackbaud
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"We can always count on our client success manager. He's invested in our success."
Tom Heetderks, VP of HR at ResCare
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Learn which GPS package is right for you - and how Cornerstone can help bring your talent strategy to life