How Compliance management helps healthcare organizations do more than mitigate risk
Focusing on compliance doesn’t take away from the patient experience — it helps improve it. Every organization knows the consequences of noncompliance: fines, audits, and potential lawsuits. Yet every organization also knows that meeting compliance regulations isn’t just about reducing the risk of penalties. Focusing on compliance doesn’t take away from the patient experience — it helps improve it. Every organization knows the consequences of noncompliance: fines, audits, and potential lawsuits. Yet every organization also knows that meeting compliance regulations isn’t just about reducing the risk of penalties.
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How an LMS for healthcare improves compliance training
The healthcare industry may be the most risk-heavy and compliance-intensive sector of the economy. With the potential for life-changing impact on patients and the need to manage sensitive patient data—the stakes don't get much higher. Regulations cover everything from equipment and facilities to processes and supplies. Adding to the compliance challenge: Everyone from radiologists to IT people must have certifications. The costs of non-compliance in healthcare are high, given the threats to life and health that can occur when compliance is faulty. In 2017 alone, $19.4 million in HIPAA fines were collected by the U.S. Department of Health and Human Services; in October 2018, Anthem agreed to pay $16 million in fines following potential HIPAA violations caused by cyber attacks– the largest such penalty ever assessed. Healthcare HR departments must meet compliance challenges with tools that offer streamlined, trackable methods for delivering the necessary learning—and ensuring that staff obtain the required certifications. Here's how a Learning Management System (LMS) for healthcare can help reduce the administrative burden, centralize learning materials and improve tracking of data. Reducing the Administrative Burden of Healthcare Compliance The admin tasks associated with compliance can take time away from other healthcare HR initiatives. An LMS for healthcare can eliminate misalignment of compliance programs by centralizing compliance management into one interface. And with the ability to incorporate multiple divisions, locations and languages, the LMS can be scaled to suit organizations of any size or complexity. An LMS compliance solution can manage things like testing, training, simplifying the tasks of certification administration, skills assessment, and talent management. In addition, through the LMS, compliance content can combine with other types of learning for employees – for example, training for onboarding, best practices or certification renewal. In this way, HR teams can create a “one-stop shop" for all learning opportunities. Employees only need to visit a single location for professional development, mandatory training, or resources on everything from how to use new equipment or perform a bedside procedure. Ensuring Employees Are Up to Date With Compliance Training Learning content often comes from sources outside the healthcare organization. With an LMS for healthcare, HR teams can acquire and manage content from many sources, and manage versions so that content automatically reflects new information, rules and deadlines. This is a key benefit for compliance: With a feature like Content Anytime from Cornerstone, HR teams don't have to worry that compliance content is incomplete our outdated. For positions and certifications needing observational testing and assessment, HR teams can deploy observational checklists within an LMS. These checklists can help verify task completion, provide feedback, and assess competency levels. In addition, since an LMS has an on-demand, app-based interface, healthcare compliance training can be integrated into the workday for better engagement and more timely completion. To help keep track of individual, group or company compliance status, an LMS can assemble user profiles with detailed information about progress on compliance training. Using the profiles and other tools, HR team can use this information to manage certifications, track individual or group progress, and make assessments about company compliance performance. Always Being Audit-Ready Being ready for audits means having tracking data easily at hand – especially since healthcare compliance requires reporting to a dizzying array of government and industry regulatory bodies. An LMS for healthcare can combine the ability to gather, manage, and analyze data on just about every aspect of healthcare compliance training with tools specifically designed to produce reports and datasets required by each regulatory agency. With this capability, HR can feel audit-ready at any time. Want to improve compliance while streamlining HR operations? Cornerstone for Healthcare provides a comprehensive suite of compliance solutions for healthcare organizations.
Overcoming the many costs of non-compliance
Non-compliance is costly. Not only does it often mean hefty fines, but it also has the potential to hurt an organizations reputation, decrease the morale of its employees and restrict its ability to perform key functions. What makes compliance particularly challenging is that laws and regulations are ever-changing. New York, for example, recently introduced stricter sexual harassment legislation and now requires every New York employer to have in place, and distribute to its employees, a sexual harassment policy that meets its very specific requirements in accordance with the law. Organizational leaders aren't oblivious to these costly fines and other related risks. In fact, 54 percent of executives call better compliance management a “high priority,” according to a Brandon Hall report. So what can you do to protect your organization and better prepare for the complex, resource-intensive, and challenging task of managing compliance? For one, you need the right technology—modern tools that automatically assign training, centralize disparate compliance efforts, manage certifications and provide tracking. But beyond the technology, you must also adopt a more proactive mindset when it comes to compliance, getting ahead of upcoming regulatory changes and anticipating potential pitfalls before they happen. Read on to learn the ins and outs of compliance, from what it takes to engage employees with required training and adjust to new wellness program regulations to how to prevent your artificial intelligence-powered systems from sabotaging compliance capabilities. Our seven featured pieces, in combination with the right tools, will prepare you to face your next compliance audit with confidence.
UK 2019 Cornerstone Compliance Management Survey
In the summer of 2019, we surveyed HR professionals working in SMBs in the UK with the goal of discovering what compliance means to them. The findings are now available as a white paper for you to download! Authored by Susan Jeffery, Content Strategist and Dominic Rooke-Allden, Marketing Manager, Cornerstone SMB, this white paper provides unique insights into the challenges faced by HR professionals in this complex and challenging domain. Download your complimentary copy of the report today!