Blog Post

After Safe Harbor Ruling, Your Data Remains Protected at Cornerstone

Mark Goldin

Chief Technology Officer, Cornerstone

In early October, the Court of Justice of the European Union (CJEU) struck down the 15-year-old Safe Harbor agreement — the most common way to legally transfer data between Europe and the U.S. — after determining the agreement was not sufficient to ensure the protection of Europeans' personal data. The U.S. and EU have since been working on a new Safe Harbor agreement, but there's no telling how long a conclusion may take.

The Safe Harbor news comes as data security concerns are on the rise, and in this time of uncertainty, we want to assuage any doubts about the safety of Cornerstone clients' data. Despite the Safe Harbor ruling, our European clients have no reason to be concerned. Our team was well prepared for the potential decision against Safe Harbor, and had previously taken every necessary step to ensure your information is safe with us — as always.

The Safe Harbor agreement was known as the most common way to safely transfer personal data to the US, but it was not the only legal transfer mechanism available. As such, the CJEU ruling does not impact Cornerstone's ability to operate in Europe or continue serving our international clients.

In fact, we can continue operating as before: EU data is stored in the U.K., and only accessed from the U.S. on an as-needed basis. In lieu of Safe Harbor, all data transfers will be fully protected under EU Model Clauses — a simple, easy-to-deploy solution. (You can find the Model Clauses on our website here.)

In addition to the Model Clauses, Cornerstone implements a multi-layer approach to security and constantly monitors our system to guarantee our clients' sensitive workforce data is safe.

A Higher Level of Security

As the leading unified talent management software company to operate in the cloud and offer its products solely via SaaS, data security has always been part of our DNA — not just an afterthought. We have a state-of-the-art multi-tenant, multi-database architecture that meets the highest compliance and uptime standards. With clients across industries, our infrastructure has also been audited and certified to meet the most rigorous compliance requirements.

Our processes are aligned with EU regulations, including the ISO 27001 certification, and even when Safe Harbor was in place, Cornerstone was providing a higher level of protection than that assured by the now-defunct agreement.

Physical and Virtual Protection

The Cornerstone infrastructure is protected on the ground and in the cloud. We have four secure data centers — two in North American and two in Europe, each with 24-hour manned security, biometric hand scanners, video surveillance, motion detectors and alarms. Access is restricted to select personnel, and non-Cornerstone visitors must be escorted at all times.

In addition, all data in our application is encrypted in transit. On the user end, unique usernames and passwords are required to access the application, with single sign-on support — requiring all clients to be authenticated. Last but not least, the information available to users is entirely rights- and role-driven; users only see what they have permission to see.

A Dedicated Team

We have a world-class IT Security and Compliance team (that averages 10+ years of direct security experience) dedicated to maintaining and developing our infrastructure. Our culture of continuous improvement includes both product and employee development — we consistently update our infrastructure with the latest technology, and our team members strive to achieve the highest level of industry expertise. All team members hold one or more professional security or compliance certifications.

We are committed to providing a reliable and secure system to our clients, and will continue to diligently follow the development of international data transfer laws. The security and privacy of our clients' data remains our top priority.

Respect for Sovereignty

Finally, we want to make it clear that, as a global business, we have utmost respect for data sovereignty. While data may be accessed if needed from anywhere (this is, of course, how we are able to support our many global clients) data is never copied outside of the jurisdiction of the data center. This is an important point and it is precisely why we support disaster recovery at our data centers in both England and the US. Even backup tapes are fully encrypted before leaving the data center and are secured at Iron Mountain facilities in the respective countries.

If you want to learn more about Cornerstone's data protection policy and practices, please visit our website, and don't hesitate to reach out to your account manager with any questions.

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Cornerstone Partners With Microsoft to Bring Learning into the Flow of Work

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Cornerstone Partners With Microsoft to Bring Learning into the Flow of Work

Making time for learning during a busy workday is challenging. According to a recent survey, a majority of employees reported thattime is the biggest barrier to their development. But over the course of the pandemic, and even in the years before, we’ve seen how quickly business needs—and therefore, the needs for employee skills—change. Learning is more important than ever and needs to be delivered in new ways that drive accessibility and information retention. To help companies remain truly adaptable and nimble, they need to integrate learning into the flow of work. It’s why Cornerstone and Microsoft are partnering to make learning in the flow of work possible and support employees’ growing learning needs. Both of Cornerstone’s LMS platforms (Cornerstone Learning and Saba Cloud) will be integrated into Microsoft Viva—Microsoft’s new Employee Experience Platform (EXP)—to make it easy for employees to discover, share and engage with learning content without having to switch back and forth between solutions. "Cornerstone is bringing great value to organizations by integrating its solutions within Microsoft Teams, right where employees are working every day," said Kirk Koenigsbauer, COO, Experiences + Devices at Microsoft Corp. "The new Microsoft Viva empowers employees to make learning and development a natural and intuitive part of their daily work." How Cornerstone Powers Learning in the Flow of Work on the Microsoft Employee Experience Platform Powered by Microsoft 365 and experienced through Teams, Microsoft Viva seamlessly helps your organization build human connection, foster growth and wellbeing, and drive peak business performance. And now that experience encompasses learning, including the integration with Cornerstone. Incorporating learning opportunities from Cornerstone’s LMS offerings into Microsoft Viva Learning makes it easy not only to access learning, but also integrate it into the flow of work. Employees using Teams can seek out, share and/or assign learning content based on their current needs. For example, if an employee is struggling with their workload, a manager could engage in a real-time 1:1 conversation and based on that discussion, serve up training on time management or organization skills. This way, in addition to providing real-time coaching and feedback, the manager is also able to give their employee development resources in a timely and relevant manner. In another instance, an employee that’s familiar with HTML but hasn’t used the skill for a while might find a quick refresher course—rather than spending time and energy re-learning through trial-and-error. For more on the power of this partnership, watch this video announcing Microsoft Viva Learning Removing Barriers to Learning Cornerstone and Microsoft’s collaboration will help remove barriers to learning and empower organizations and their employees to grow and adapt for the future. Our learning solutions contain training to meet employee needs across on-demand learning, compliance and career development. Through this partnership and through Microsoft, employees will soon have the ability to access learning where they are, when they need it, to power stronger individual and company performance. As a leader and pioneer in learning, we’ve accumulated the largest pool of learning data and insights in the world over the course of our 20 years in business. We are thrilled to share that experience, expertise and passion with Teams and its users. Read the full announcement to learn more about Cornerstone’s partnership with Microsoft.

Cornerstone Cares Free Learning Portal Recognized for Online Learning Innovation by EdTech Breakthrough

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Cornerstone Cares Free Learning Portal Recognized for Online Learning Innovation by EdTech Breakthrough

Today, we are honored to share that EdTech Breakthrough, a leading market intelligence organization that recognizes the top companies and solutions in the global educational technology market, has selected Cornerstone as the 2020 winner of its "Adaptive Learning Solution of the Year" award in the second annual EdTech Breakthrough Awards program. This year’s program attracted more than 1,750 nominations from over 15 different countries throughout the world. Helping K-12 teachers transition to online learning With more than 55 million U.S. students displaced from school closures due to COVID-19, thousands of educators were forced to quickly adapt to an online learning format, requiring them to rapidly transform how they teach and engage with their students. Responding to this vast and pressing need, Cornerstone leveraged its internal expertise in online learning to create a free content playlist as part of its Cornerstone Cares solution for teachers, offering best practices and tactical information as educators shift to this new way of teaching. To date, over 70,000 people have visited the site since its launch in March, in addition to the millions of users who leverage Cornerstone Learning and Content Anytime through their organizations’ portals. A critical need for adaptive learning solutions "Both the significant increase in online learning consumption by learners on the Cornerstone Learning platform and the free resources offered through Cornerstone Cares demonstrate the critical need for adaptive learning solutions that provide relevant and authentic content," said Lisa Hartley, AVP of Growth Products at Cornerstone. "We are extremely proud to contribute to the dedicated educators during this difficult time and this 2020 EdTech Breakthrough Award is a fantastic validation of the hard work and innovative thinking from the entire Cornerstone team." This specially curated Cornerstone Cares playlist features courses such as "A Teacher’s Guide to Online Learning," designed by former teacher and Head of Cornerstone Studios, Summer Salomonsen, Ed.D. The resource includes bite-size, informative videos and downloadable guides that elevate the conversation from "How do I teach online?" to "How might I continue to connect with and impact my students online?" Due to teachers being under a significant amount of pressure with limited time to make this transition, the content is short, digestible and available on any device or platform and also easily downloadable for those who don’t have online access at home. Learn more about EdTech Breakthrough and Cornerstone Cares If you want to learn more about the 2020 EdTech Breakthrough Awards and see a complete list of winners, please visit their site. You can also check out Cares.CSOD.com to access learning content on a variety of critical topics that can help you transition to a remote working or teaching environment, manage stress and mitigate unconscious bias - all for free on Cornerstone Cares.

Cornerstone Earns Multiple 2020 Top Rated Awards by TrustRadius

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Cornerstone Earns Multiple 2020 Top Rated Awards by TrustRadius

As a global people development leader, Cornerstone is obsessed with enabling our clients to achieve significant business results through world-class learning, recruiting, performance and HR technology solutions. Because innovating for the success of our clients is our top priority, we are honored to be named a leader among Corporate Learning Management, Talent Management and Employee Performance Management solution providers! The recognition by TrustRadius holds significant value to our company as these lists are based purely on above-average customer satisfaction ratings for business technology. Since 2016, the TrustRadius Top Rated Awards have become the industry standard for unbiased recognition of B2B technology products. Based entirely on customer feedback, they have never been influenced by analyst opinion or status as a TrustRadius customer. Learn more about the TrustRadius Top Rated Awards and hear from verified users on how much they value Cornerstone: ● Corporate Learning Management ● Talent Management ● Employee Performance Management Are you a Cornerstone client and looking to share your own feedback? Please leave a review here!

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