Customer Story

Automation Direct Doubling Candidate Submissions Via Configurable Career Pages & Social Recruiting

The company began the search for a recruiting and learning solution that would make it easier for both hiring managers and candidates to navigate the selection process. Brehl and her team had a list of specific requirements for the new system. “We wanted a solution that was reliable and configurable. I like to be able to change the look and feel of the system so it can stay fresh, but I didn’t want to have to ask someone to make the changes. We also wanted collaborative and social recruiting functionality.”

AutomationDirect evaluated several companies that offered both applicant tracking and learning software, and chose Cornerstone. “With Cornerstone, we could keep our historical candidates and historical training from our prior system. We could configure the system ourselves, and set up custom email templates and electronic offer letters,” said Brehl. “Cornerstone would also enable us to automate new hire onboarding and training.”

The Results

Doubled candidate submissions

HR has created targeted, branded career pages to engage different types of candidates, as well as facilitate employee referrals and social recruiting. “Our candidate submissions have more than doubled. I attribute that to Cornerstone’s ease of use for candidates and the social recruiting functionality,” said Brehl. “Plus, it makes a big difference when employees can share socially. We’ve seen a huge increase in our Facebook candidates.”

Created in-product training for managers

When using the hiring portals, managers and outside agencies can access help at any time. “We built instructions into the process, with links to task areas. Users never have to search for what to do next,” said Brehl. To keep managers in the flow of work, Brehl designed many of the instructions as pop-up windows.

Improved source tracking

Previously, the company lacked reliable data on the source of candidates. “With our old system, I didn’t always know where our candidates were coming from. With Cornerstone, there’s no question,” said Brehl. “We know when it’s an employee or social referral. It’s very specific and it helps us target our spending more effectively.”

Reduced time spent prescreening candidates

The team can now quickly remove unqualified candidates from consideration. “The knockout questions prevent certain candidates from being reviewed,” said Brehl. The prescreening process has also given the team the opportunity to fine-tune position requirements. “Before we post a position, I ensure everyone knows they won’t see candidates who don’t have certain qualifications. It’s a great opportunity for them to hone in on what the requirements really should be.”

Increased visibility

With Cornerstone, Brehl and her team have complete visibility throughout the entire hiring process. “We’re notified every time there’s an updated candidate status. That has been a great efficiency. The electronic offer letters are also fantastic. We know immediately when a candidate makes a decision.”

Automated onboarding process

The team uses Cornerstone to automatically deliver “bite-sized” training over a 30-day onboarding period. “New hires are thinking about a lot of different things in their first month, so we give them small pieces of important information to digest over time. Once they’re hired they’re put into training automatically. Onboarding is seamless,” said Brehl.

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Laserfiche Takes Compliance Training and Employee Learning to a New Level

Customer Story

Laserfiche Takes Compliance Training and Employee Learning to a New Level

Challenges Managing Laserfiche’s compliance training program through manual processes was not sustainable as the company grew: Training completions were tracked via Excel spreadsheets and course registrations were managed via Outlook email invites. There was no scalable way to launch a comprehensive, cohesive, and impactful professional and personal development learning program company-wide. The company’s new hire onboarding process lacked the structure it needed to ensure that every employee had a consistent experience and received the same information. Why Cornerstone? Laserfiche has a long history of going above and beyond in terms of its compliance training program and requirements. From product workshops to leadership and management seminars to anti-harassment and diversity sensitivity training—and well beyond—at least one registration email gets sent to employees per week to participate in a training session of some sort. “With everything going on in the world right now, it’s critical for our employees to be trained, knowledgeable, and aware of the role they each play in the bigger picture,” says Mandana Basetvat, Laserfiche’s Director of Learning and Development. Before landing on Cornerstone, Basetvat and her team went through a thorough vendor review process. The key criteria was simple: Laserfiche wanted to work with a partner whose core business specialized in learning and development. Fortunately, Cornerstone Learning not only ticked off all of the necessary boxes, but unlike other competitors, also offered a uniquely engaging user experience—akin to many of today’s popular online TV streaming services—that she knew would ultimately boost user adoption. Even more, this wasn’t Basetvat’s first time working with Cornerstone. Her prior experience with the company gave her the added confidence that implementation would be a breeze. “Knowing how to implement the program and run the admin side of things made it an easier sell,” confirmed Basetvat. “Our team is focused on creating the best possible experience for our employees, so this was really important. I knew that Cornerstone would work without having to do any unnecessary ‘heavy lifting’ to get it up and running.” Results Turn-key implementation. “Implementing Cornerstone Learning was straightforward and smooth,” confirmed Basetvat. “In fact, we were able to go live within three months of signing the contract!” Cornerstone’s user-friendly “plug and play” marketplace, simple single sign-on capabilities, and out-of-the-box smart configurations help make this a truly seamless process for all businesses. “On top of that, working with Cornerstone’s implementation consultants as well as our dedicated onboarding client success manager were both really great experiences for us, too.”  Increased user adoption. “The look and feel of Cornerstone’s learner homepage made it easier to encourage our employees to use the platform,” explained Basetvat. “It is beautifully laid out and incredibly intuitive, which makes people really want to take advantage of the resources it offers.” Since implementing Cornerstone Learning, employees log into the platform on a regular basis. To help drive adoption, Basetvat partnered with Laserfiche’s marketing department to create eye-catching graphics, a strategic launch plan, and a catchy name: Laserfiche LaunchPad. And while Basetvat’s team went—in her own words—“overboard” to prepare employees for using the platform, the product’s intuitiveness alone minimized user issues in a big way. Getting employees to use Cornerstone didn’t require much convincing at all. Streamlined compliance tracking. “We now have the ability to track completion rates in real-time,” shared Basetvat. “What we’re finding is that compliance training is getting completed faster than ever before.” Cornerstone’s personalized automated email reminders, which can be programmed at the onset of any compliance training campaign, are to thank for this. Not only have they helped accelerate time-to-completion, but they have also eliminated the need for Basetvat and her team to reach out to employees one by one. “Our employees are automatically and consistently reminded to complete training, emphasizing its importance and eliminating the need for my team to follow up manually.”  Expanded learning. “CyberU courses are being taken without even being assigned,” expressed Basetvat. “Employees are really showing initiative and taking learning into their own hands.” Laserfiche gives all employees 50+ ‘working hours’ annually that can be used for attending conferences and webinars or taking CyberU courses. And during the COVID-19 pandemic, this desire to learn grew even stronger, especially around the company’s Food For Thought series, which explores the health- and wellness-related issues that employees care about most. “With Cornerstone, we’ve truly created a culture of learning,” reiterated Basetvat.  “Before Cornerstone, we were manually tracking compliance training through Excel spreadsheets. With Cornerstone, we have a better way of ensuring that all employees are up to date with compliance training.” — Valen Anderson, Senior Instructional Designer at Laserfiche Next Steps There are even more benefits that Laserfiche looks forward to getting out of Cornerstone Learning in the near term. This includes: Improving email communications and notifications to make them more effective and action-driving; Digging into the platform’s reporting features to create a standard metrics dashboard for sharing success and key outcomes with senior leadership; Redesigning the learner homepage regularly to keep both the content fresh and employees engaged around new learning opportunities; and Embracing employee feedback to improve the user experience, improve the training modules and other learning content, and update the CyberU courses quarterly.

Bancorp Case Study

Customer Story

Bancorp Case Study

Hear from Sari Daisey, Director of Talent Management, on how Cornerstone’s LMS enabled The Bancorp to meet compliance training needs, foster a culture of learning & development, and feature timely "remote work" courses, resulting in higher course consumption.

3 Key Attributes of Holistic People Experience Design

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3 Key Attributes of Holistic People Experience Design

Your employees crave a work experience that’s uniquely personal, and where growth and development is rapid and continuous. At the same time, your organization needs to be ready to retrain and redeploy talent to remain competitive in rapidly shifting market conditions. The stakes are high. And yet historically, work design has centered on efficiency. The result is rigid structures and workflows that don’t meet employees’ needs or flex with fast-changing conditions. The good news is that effective practices around people experience design can drive significant impact for business, people, and innovation in an organization. In this webinar, Betsy Summers, Principal Analyst, Future of Work with Forrester Research, and Mike Bollinger, VP, Strategic Initiatives with Cornerstone, share how taking a more human and holistic approach to people experience design connects people with growth opportunities, and business goals with purpose. To help everyone achieve extraordinary outcomes — together.

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