The Importance of a Streamlined Experience Across the Talent Spectrum
In this video, Josh Bersin, the originator of the “learning in the flow of work” and “growth in the flow of learning” concepts, discusses why a unified, streamlined experience touching on all aspects of employee needs is critical for effective learning and engagement and for maximizing technology investments.
In addition to typical HR-related activities, employees benefit greatly from streamlined and centralized access to onboarding support, learning and development resources, opportunities for career growth, and performance tools. His presentation will be based on recent research findings that demonstrate the importance of focusing on employee growth, as well as areas such as employee experience, change agility, and HCM solutions.
Cornerstone’s Chief Customer Officer, Toya Del Valle, shares Cornerstone’s vision for this streamlined experience.
During the discussion, you’ll learn:
- Why employee and admin experience matters more than ever in L&D
- What comparisons between LMS and LXP get wrong
- How combining LMS, LXP, and content set the foundation to build the skills of the future
About the speakers
Global Industry Analyst & CEO, The Josh Bersin Company
Josh Bersin founded Bersin & Associates in 2001 to provide research and advisory services focused on corporate learning. He expanded the company’s coverage to encompass HR, talent management, talent acquisition, and leadership and became a recognized expert in the talent market. Bersin sold the company to Deloitte in 2012.
In 2019, Bersin founded the Josh Bersin Academy, a professional development academy which has become the “home for HR” in past months. He is frequently featured in publications such as Forbes, Harvard Business Review, HR Executive, The Wall Street Journal, and CLO Magazine. He is a popular blogger and has more than 800,000 followers on LinkedIn.
Toya Del Valle
Chief Customer Officer, Cornerstone
Toya Del Valle is the Chief Customer Officer and leads the strategy that defines customer success and customer centricity at Cornerstone. As a tenured leader with nearly a decade of leading customer success at Cornerstone, Toya and her team partner closely with all customer facing functions across global services and support, sales, account management, product, engineering and marketing, with an unwavering focus on making it easy for our customers to succeed — with our solutions and in their journey with us.
She is also a key leader in Cornerstone’s Integration Management Office, guiding acquisition integration planning and execution, with an emphasis on culture, processes, systems and knowledge integration.
Toya’s demonstrated ability to lead from a human-centric approach has allowed her to consistently create strong business growth and drive toward successful outcomes throughout her career. Prior to joining Cornerstone, Toya held several senior leadership positions, including key roles at US Airways and American Airlines, where she led the integration of the human resources business for the merger of both entities.