This post is part of our biweekly "Office Hours" video series, featuring quick career, workplace and leadership tips from talent management experts and business leaders across the globe.
According to SHRM, 47 percent of HR leaders consider employee retention and turnover to be their greatest challenge. Following close behind are recruiting and corporate culture management.
But John Sumser, principal analyst at HR Examiner, suggests that there's a meta challenge within HR: that we think of retention, recruiting and culture as separate things.
In the video below, Sumser explains why they're virtually inseparable, and why the main task for HR departments over the next five to 10 years should be to unify a traditionally siloed department. HR departments of the past managed recruiting, onboarding, succession management, benefits and a whole host of other functions separately, and that has often resulted "in complete silliness," says Sumser.
HR leaders should recognize that these functions all boil down to employee communication. Doing so will make life easier for the employee, who can then count on one source of information rather than 20.
Photo: Creative Commons
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One of the basic premises of being an effective leader is to have regular one-on-one meetings with your staff. Yet often, these meetings feel like torture to the employee, lacking forethought and focus. In such cases, leaders need to recognize that the value of these interactions extends beyond mere formality. To make these one-on-ones effective, leaders should prepare for each meeting, set clear agendas and actively listen to their employees' concerns and feedback.
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SBCメディカルグループ：急成長の核となる役職者の早期／大量育成に向けスタッフの属性に応じた教育をきめ細かく提供
国内美容クリニックの最大手として、湘南美容クリニックをはじめとする各種クリニックを展開しているSBCメディカルグループ。「2035年に1,200クリニック開院」などの目標を掲げて躍進を続ける同グループで課題となったのが、クリニック数の拡大に不可欠となる看護師などの役職者を早期かつ大量に育成できる研修プラットフォームを整備することでした。同グループはコーナーストーン・ラーニングCSXにより、スタッフの職種や入社年数などの属性に応じて受講する研修をきめ細かく指定可能なオンライン研修プラットフォーム「SBC Passpor（通称：Sぽ〜と）」を構築。全国のクリニックで働く多忙なスタッフが、それぞれの目標に向けて必要な研修を確実に受講できる環境を整えました。
