Customer Story

West Midlands Employers get recruiting flexibility with TalentLink

Local government provider was able to offer a configurable talent acquisition solution to meet the unique needs of its local councils.

West Midlands Employers is a non-profit organisation that offers a range of services aimed at local councils and the wider public sector to support performance improvement at both individual and organisation level. They work with over 30 local authorities within the West Midlands Region with the vision of supporting the creation of a strong public sector workforce.

Business challenge

West Midland Employers, as the direct client, required a solution to be implemented and adopted into their local authority end-user client base. The system needed to be flexible and functional enough to address all of their individual recruitment needs. WME chose Talentlink to support them on this journey to achieve a recruitment process optimized for both their customers AND their potential candidates.

WME wanted an ATS provider who would be a true partner and enable them to meet all of their recruitment needs, but also let them play a part in helping to improve and innovate the technology moving forward.

Benefits

With the solution in place, WME has been able to not only standardize some of the functionality where it applies to all clients but tailor specific parts where clients have particular needs and requirements.

Keen to avoid a typical client/supplier relationship, WME took an active role in the co-design project for TalentLink which allowed them to express their requirements and impact on the new functionality within the product.

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