This piece was originally published on the Cornerstone Blog.
Today we are inundated with articles, interviews and Tweets about artificial intelligence (AI) from people who aren’t aware of the technological reality. They simply shamelessly tap into an imaginary world of competition and submission in order to generate more and more emotion and clicks.
As an AI expert, I wish to shed some light on what is involved in the development of these new tools, which may turn out to be more human than one might think. Because the reality is: what we call artificial intelligence is just a succession of specialised tools, each one dedicated to the optimisation of a single repetitive task. A classic example is medical imaging, where an algorithm will analyse hundreds of images for a specific cancer in order to propose a diagnosis to the doctor. AI is nothing more than what we decide to make it.
A human technology that has the potential to relieve employees of daunting tasks...
Above all, AI makes it possible to automate often repetitive, sometimes thankless, actions that were previously carried out by employees. We must put an end to the preconceived idea that we would put the majority of human activity in a company into the hands of machines. AI must be approached as a technological opportunity that frees up employees’ time and helps them to make decisions.
...and to bring value to employees and the company
Employees will therefore be able to concentrate on other, more "human" tasks, where they will have more added value. On the one hand, they will be able to focus on their creativity, innovation and analysis; on the other hand, they will be able to devote themselves to human relationships and communication, whether internal or external. For example, a nurse will be able to spend more time with her patients. In this way, AI gives back meaning to work, an essential demand from younger generations.
A phenomenon that will increase with the maturity of the technology
Opaque in its operation, AI is a tool that requires interaction in certain aspects similar to that between humans. The solutions known to the general public are still far off from maturity. Indeed, the main goal of GAFA (Google, Apple, Facebook and Amazon) is to keep users captive by not providing them with steering tools or justification. However, it is necessary to ensure that humans and AI understand each other on both the questions and the answers! Collaboration with humans is a crucial issue for enterprise solutions, the progress of which will positively affect the reality of work.
Let’s not be naïve, job losses caused by AI will occur. But the reality will be far from the predictions of some think tanks or theorists announcing the elimination of 30% to 90% of current jobs. Humans are far from having lost their place in business. With the development of AI solutions at work, employees will turn to more rewarding activities and goals for more fulfilling careers.
To learn more about why an employee-centric approach to advancing AI in the workplace matters, download our whitepaper: Realizing the True Potential of AI in HR.
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ブログ投稿
優れたデータがAIを活用した人事領域の進歩の軸となる
進化を続けるHRテクノロジーの世界に、AIがゲームチェンジャーとして登場しました。AI駆動型のツールは、人事プロセスの合理化、意思決定の強化、従業員体験の変革をもたらします。ただし、これらのAIソリューションの有効性は、アルゴリズムの洗練度やコンピュータの能力に部分的に依存しています。実際、アルゴリズムが有効に機能するかどうかは「優れたデータ」という基礎的な基盤にかかっているのです。
ブログ投稿
人事における倫理的AIの重要性
進化し続けるHRテクノロジーの世界では、常に可能性の限界が押し広げられていますが、「倫理的なAI」という原則が揺らぐことはありません。それは単にイノベーションを追い求めることではなく、誠実さと共感をもってAIのパワーを活用することです。人事と最先端のAIが交差する地点には、従業員の経験を再定義できる重要な分岐点があります。倫理的なAIが、従業員のことを真に理解し、サポートして、力を与える職場作りを促進するのです。
ブログ投稿
AIを活用した人事業務に不安を覚える担当者に伝えるべきこととは
AIを活用した人事業務の合理化 は、目新しいことではありません。このテクノロジーは従業員の業績に関する洞察を得るためによく使われており、例えばマネージャーや人事リーダーが昇進について意思決定する際、業績に関するさまざまな傾向を把握するのに役立ちます。コーナーストーンはAIに関して独自の豊富な蓄積を有しており、それが「Skills Graph 」や「Opportunity Marketplace 」を含む主力製品の核を成しています。当社のAI は、組織が従業員のために適切な学習コンテンツ、昇進ルート、仕事、プロジェクトなどを見つけることを支援します。