This piece was originally published on the Cornerstone Blog.
Today we are inundated with articles, interviews and Tweets about artificial intelligence (AI) from people who aren’t aware of the technological reality. They simply shamelessly tap into an imaginary world of competition and submission in order to generate more and more emotion and clicks.
As an AI expert, I wish to shed some light on what is involved in the development of these new tools, which may turn out to be more human than one might think. Because the reality is: what we call artificial intelligence is just a succession of specialised tools, each one dedicated to the optimisation of a single repetitive task. A classic example is medical imaging, where an algorithm will analyse hundreds of images for a specific cancer in order to propose a diagnosis to the doctor. AI is nothing more than what we decide to make it.
A human technology that has the potential to relieve employees of daunting tasks...
Above all, AI makes it possible to automate often repetitive, sometimes thankless, actions that were previously carried out by employees. We must put an end to the preconceived idea that we would put the majority of human activity in a company into the hands of machines. AI must be approached as a technological opportunity that frees up employees’ time and helps them to make decisions.
...and to bring value to employees and the company
Employees will therefore be able to concentrate on other, more "human" tasks, where they will have more added value. On the one hand, they will be able to focus on their creativity, innovation and analysis; on the other hand, they will be able to devote themselves to human relationships and communication, whether internal or external. For example, a nurse will be able to spend more time with her patients. In this way, AI gives back meaning to work, an essential demand from younger generations.
A phenomenon that will increase with the maturity of the technology
Opaque in its operation, AI is a tool that requires interaction in certain aspects similar to that between humans. The solutions known to the general public are still far off from maturity. Indeed, the main goal of GAFA (Google, Apple, Facebook and Amazon) is to keep users captive by not providing them with steering tools or justification. However, it is necessary to ensure that humans and AI understand each other on both the questions and the answers! Collaboration with humans is a crucial issue for enterprise solutions, the progress of which will positively affect the reality of work.
Let’s not be naÃ¯ve, job losses caused by AI will occur. But the reality will be far from the predictions of some think tanks or theorists announcing the elimination of 30% to 90% of current jobs. Humans are far from having lost their place in business. With the development of AI solutions at work, employees will turn to more rewarding activities and goals for more fulfilling careers.
To learn more about why an employee-centric approach to advancing AI in the workplace matters, download our whitepaper: Realizing the True Potential of AI in HR.
Want to keep learning? Explore our products, customer stories, and the latest industry insights.
A pillar of progress: AI for HR depends on good data
In the ever-evolving landscape of Human Resources (HR) technology, Artificial Intelligence (AI) has emerged as a game-changer. AI-driven tools promise to streamline HR processes, enhance decision-making and revolutionize the employee experience. However, the efficacy of these AI solutions is only partially dependent on the sophistication of algorithms or the power of computational hardware. In fact, a large part of the equation hinges on a fundamental foundation — good data.
The crucial role of humans in AI oversight
In the age of rapidly advancing artificial intelligence (AI) technologies, there’s often a concern that humans may become obsolete, replaced by intelligent machines. However, humans remain as vital as ever when overseeing and managing AI systems. Integrating AI technologies with human expertise and oversight is crucial to ensure ethical decision-making, maintain accountability and mitigate potential risks. Let's explore why humans play a pivotal role in AI oversight, even as technology progresses.
The importance of ethical AI for HR
In the ever-evolving world of HR technology, where the boundaries of possibility are constantly being pushed, one principle remains steadfast: ethical AI. It's not just about innovation — it's about harnessing the power of artificial intelligence with integrity and empathy. At the intersection of human resources and cutting-edge AI lies a pivotal juncture that can redefine the employee experience. One where ethical AI becomes the catalyst for creating a workplace that truly understands, supports and empowers its people.