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Cornerstone for credit unions: Four ways you can take your HR to the next level
Credit Unions have a big responsibility in managing their members money. To remain competitive, they need highly professional and personable front-line employees to deliver premier customer service. This requires credit unions to go beyond compliance training to offering modern, relevant skills training on subjects ranging from leadership and management to sales and service, and much more.
Increase customer lifetime value with online learning
Online platforms have become the mainstream method for customers to familiarize themselves with product information. From the comfort of their home, customers can update their knowledge, increase their understanding of products to maximize the use of their multiple features, troubleshoot any issues that arise, and learn about complementary products.
Channel sales training—The pathway to higher revenue
Channel sales help you to scale your business and expand your reach, but this scale can also pose challenges. Many organizations struggle to create consistency in the sales experience among resellers, dealers, franchisees, and others—especially when these channel sales partners are selling more than one solution. To further add complexity, the road-show style trainings and annual conferences that many organizations relied on to keep channel sale partners up to date on company news, product updates, and sales training came to an abrupt halt due to the Covid-19 pandemic. In todays world of rapid product development and evolution, without expertise, reps are at a severe disadvantage to increase their sales. However, an online channel sales training portal removes the limitations of the physical world to provide training anytime, anywhere.