Increase customer lifetime value with online learning
June 1, 2021
Online platforms have become the mainstream method for customers to familiarize themselves with product information. From the comfort of their home, customers can update their knowledge, increase their understanding of products to maximize the use of their multiple features, troubleshoot any issues that arise, and learn about complementary products.
Yet, the key for organizations today is to make sure customers are receiving credible, accurate, and helpful information among the plethora of content posted on YouTube and other unverified sources. The availability of online training from a trusted learning platform can prove to be immeasurably valuable for customer engagement, loyalty, and lifetime value.
Download the brief to explore how a customer training portal can help you increase customer lifetime value by:
- Giving the ability to self-service issues
- Allowing customers to understand a product’s full potential
- Recommending cross-sell opportunities
- Boosting engagement
- Creating new revenue streams
- …and more
Plus, you’ll learn how Jack Henry & Associates grew revenue with customer training portals.