The most successful organizations have one thing in common; they’re able to inspire their employees, and they recognize achievements.
This may sound simple, but so many companies fail to reach higher levels of success because they just can’t do these two things.
It has to do with a haphazard means of recognizing and acknowledging the good work that employees are doing. It’s not that managers don’t want to recognize it - it’s just that they may not have the means to capture the behavior.
Digging Up Gold
Miners dig through the dirt and rock to find shiny precious things. Being a manager at review time is no different.
Managers won’t have full knowledge of every task or project employees have worked on, so it becomes their job to mine for this on. They’ll need to talk with internal or external clients, review any tions they’ve had, analyze project goals, etc to find something gold.
Once the manager has this wee nugget they can build coaching and feedback around it, and refine it further by finding challenging work opportunities to develop the raw gold into something truly awe-inspiring. But it doesn’t end here.
The Storytelling Component
However great it is to have a manager tell an employee how well they performed, or how awesome their latest work is, it’s even better when the manager tells other people.
As a manager, find creative ways to tell everyone what your team is doing. It’s by publicly acknowledging their contribution that you give them the non- monetary recognition that drives strong performance in the future.
So...
- Dig around and find that nugget for each employee
- Refine and develop it into something truly precious (ie, something your organization will really benefit from - maybe a nice necklace)
- Tell everyone about it, and make sure the employee gets the glory for their creation
- Everyone benefits!
関連資料
製品やお客様事例、最新の業界のインサイトなどをご紹介しています。
お客様事例
SBCメディカルグループ:急成長の核となる役職者の早期/大量育成に向けスタッフの属性に応じた教育をきめ細かく提供
国内美容クリニックの最大手として、湘南美容クリニックをはじめとする各種クリニックを展開しているSBCメディカルグループ。「2035年に1,200クリニック開院」などの目標を掲げて躍進を続ける同グループで課題となったのが、クリニック数の拡大に不可欠となる看護師などの役職者を早期かつ大量に育成できる研修プラットフォームを整備することでした。同グループはコーナーストーン・ラーニングCSXにより、スタッフの職種や入社年数などの属性に応じて受講する研修をきめ細かく指定可能なオンライン研修プラットフォーム「SBC Passpor(通称:Sぽ〜と)」を構築。全国のクリニックで働く多忙なスタッフが、それぞれの目標に向けて必要な研修を確実に受講できる環境を整えました。