How-To
How can organizations define great leadership? By first defining needed skills
Continuous disruption is defining the 21st century, from rapid advances in technology to political unrest to pandemics. For organizations, building a strong leadership bench continues to be a crucial strategy in not only surviving but thriving amid current and future disruptions. This brief is first in a series of three created to help organizations define and develop strong, agile leaders.
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Blog Post
10 ways to conduct one-on-one meetings with impact
One of the basic premises of being an effective leader is to have regular one-on-one meetings with your staff. Yet often, these meetings feel like torture to the employee, lacking forethought and focus. In such cases, leaders need to recognize that the value of these interactions extends beyond mere formality. To make these one-on-ones effective, leaders should prepare for each meeting, set clear agendas and actively listen to their employees' concerns and feedback.
Blog Post
TXP: 5 ways to transforming employee experience
We live in the era of infinite digital experience, one in which the customer’s last best digital experience becomes the minimum standard they will accept. The customer’s experience delivered via mobile, tablet and desktop translate to the workplace; employees expect a customer-centric experience that is designed around their needs, one that is intuitive, simplified, personalised and available on any device. The shift to hybrid / remote working has raised and amplified employee expectations for their enterprise applications to mirror the best experiences available in the consumer realm.
