That’s why experience matters
Yours. Ours. And it’s why customers like you choose Cornerstone.
Committed to customer success
What you can expect from the Cornerstone Experience
At Cornerstone, we understand that your business is personal. And when it comes to your people and technology strategies, addressing today’s challenges and opportunities isn’t always simple.
Pioneers with vision and know-how
We draw on more than two decades at the forefront of talent and people innovation to help customers like you stay ahead of the curve. You’ll work with talent experts who understand big ideas and translate your insight and feedback into better products. This partnership helps you deliver great experiences for your people and the results that matter to your organisation.
Focused on your success
The people you engage with at Cornerstone care deeply about your experience. You’ll have a team of passionate people standing alongside you, with an unwavering focus on making it easy for you to succeed — with our solutions and in your journey with us.
Services that deliver – from pre-sales through launch
Our team of delivery professionals and network of certified partners are obsessed with creating an implementation experience that will make your launch a success. Your delivery team will be engaged with you throughout the process – from pre-sale to launch – to make sure you have an advocate who understands why you bought Cornerstone and what you need for your people strategy to come to life. As part of our commitment to the success of your technology launch, we hold our professionals to rigorous product and consulting certification standards with continuous proactive implementation quality oversight.
Expert support when and where you need it
Sometimes technology challenges happen. In those moments, it’s all about how we respond and make it right. Our Global Support team of product and technology experts is ready to take expeditious ownership of resolving your issue with clear answers that make sense for your product configuration.
Customer learning that turns administrators into experts
Cornerstone U is dedicated to making it easy for you to expertly administer your solutions and engage with the latest product innovations, fully leverage your technology investment and bring your people strategy to life. Whether you prefer to learn at your own pace, live with a product expert facilitator, from other customers, or you want full certification credentials, we have an extensive library of learning experiences waiting for you.
A powerful community collective to support you
One of the most remarkable and rewarding things about being a Cornerstone customer is the inspiration that comes from connecting with peers who’ve “been there, done that” and who are excited to share stories, offer their lessons learned, and exchange new ideas. As a part of the Cornerstone community, you’ll get the wisdom of a vibrant, global community of thousands of talent leaders like you.
Our global customer community
- 6,000+ strong
- 100+ Regional User Groups
- 10+ Communities of Practice & Special Interest Groups
- Release communities that prepare you to adopt new features
- Virtual “Ask a Peer” and community best practices
- Executive Exchange forums for leaders by leaders
- One pinnacle annual event – Cornerstone Convergence
