“Applicants tell us it's much easier to apply now. A recent hire in HR told us that he found Cornerstone very user friendly from an applicant perspective.”
Why CornerstoneThe search for a more efficient, streamlined system was jumpstarted by new leadership. “We had some very innovative leaders join us, and our new VP began conducting town meetings,” said John Bogdan, director of employment at Boston College. “He discovered that while our department was working well—and we had a strong reputation—managers, employees and applicants found our application process very frustrating.”
During the review process, the college vetted several leading applicant tracking systems. “We asked other higher education institutions for recommendations. Four or five companies made presentations,” said Bogdan. “After hearing Cornerstone’s presentation and doing a reference check, we felt Cornerstone was the right choice for us.”
Ease of use was a critical factor in the college’s decision to implement Cornerstone’s Recruiting, Learning and Onboarding solutions. “What stood out for us was how easy Cornerstone was to use, for both applicants and managers,” said Beverley Sobers, associate director of employment at Boston College. Added Bogdan, “It’s been fantastic. I can show someone how to use Cornerstone quickly and then they can just start using it.”
"For many people, working at Boston College is a dream job. We receive 150-175 applications for each position. Our challenge was how to manage that many applications."
The ResultsEnsured a positive candidate experience. The college’s previous application process was time consuming and confusing, often leaving applicants wondering if they’d even applied. Today, candidates can submit applications in a few steps using MAJC, the college’s Management/Applicant Job Center, built within Cornerstone Recruiting.
“We call it ‘magic,’ because that’s how we feel about it,” said Bogdan. “It has LinkedIn features, as well as other surprises. Candidates can complete processes in one screen, and because there’s a trail, it’s easier to backtrack to where they were.”
Feedback has been positive. “Applicants tell us it’s much easier to apply now,” said Sobers. “A recent hire told us that he found Cornerstone very user friendly from an applicant perspective.”
Reduced manual work for managers. With Cornerstone, managers no longer have to download, print, sort and review 150-175 resumes for every job opening. “Cornerstone has made the process so much more efficient for managers,” said Bogdan. “They embrace the process now, as opposed to spending hours reviewing and printing resumes. Now, it’s a cup of coffee in the morning and they dive right in.”
Reduced complaint volume. The legacy system didn’t just consume managers’ time; it also required the college to spend valuable resources responding to calls from frustrated applicants. “By switching to Cornerstone, we’ve reduced the number of complaints,” said Sobers. Added Bogdan. “Nobody has to wonder if they applied for a job. With Cornerstone, they know.”
Better communicated the college’s culture and values. Cornerstone Recruiting also enables Boston College to better highlight its culture. “When you visit our splash page, you immediately get a feeling of what kind of institution we are,” said Bogdan. “We’ve been able to add videos, descriptions and other features that really communicate who we are.”